MySQL Support Engineer, Percona
Americas
Scaling, security & management for OS databases
Job no longer available
Scaling, security & management for OS databases
201-500 employees
Job no longer available
201-500 employees
Company mission
To help users get the most out of open-source technology, without inflated fees or lock-ins.
Role
Who you are
- Good hands-on knowledge of both MySQL and InnoDB
- Be a skilled with some of the MySQL ecosystem of tools and technologies
- Knowledgeable about performance tuning, query optimization, & index tuning
- Know-how of backup solutions such as Xtrabackup, mydumper, etc, and also of Point-in-Time-Recovery
- Some experience with high availability solutions (replication, routers, proxies, etc)
- Exposure and practice with zero-downtime procedures
- Good understanding of monitoring requirements
- Demonstrable experience of administering Linux based systems
- Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
- Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
- Availability to travel for the occasional team meeting, conference or customer visit
- Experience working with customers in English
- Very desirable to have related Kubernetes knowledge
Desirable
- Experience working in SLA-bound operations
- OpenSource Community contributions (could be a blog)
- Good practice with working over screen-sharing/phone
- Galera / XtraDB Cluster / ProxySQL / Orchestrator
- Cloud Services such as AWS and RDS, Azure, GCP
- Percona Monitoring & Management (PMM) and other monitoring tools
- Configuration management solutions such as Ansible, Puppet or Chef
- Percona Toolkit suite
- MySQL DBA professional certifications
- MongoDB
- PostgreSQL
- MyRocks
- Kubernetes / OpenShift / Docker
- Advanced Linux troubleshooting tools (gdb, perf, strace, bpftrace, tcpdump, etc)
What the job involves
- You’ll be teaming with some of the most well-known database experts in the industry who are even better teammates, friends and mentors
- You’ll have the opportunity to develop your own skills and become more powerful than you can possibly imagine…. with databases
- This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous
- Your main responsibility will be helping our customers’ DBA teams when they need expert assistance
- You’ll do that by gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice
- For more serious and production-impacting issues, you’ll perform screen-sharing sessions to help them quickly navigate and resolve issues
- When you’re not fixing things, you’ll be authoring new blog posts on interesting topics for our open-source community to digest, answering questions on our forum, creating new articles in our customer-facing knowledge base for more frequently seen issues, and hosting webinars amongst other things
Our take
Open-source technology brings a range of benefits such as agility and cost-effectiveness. And this makes it a prime target for businesses to add to their tech roster. However, these businesses often find themselves forced into software or contracts they do not need, in order to gain access to those that they do.
Percona provides unbiased, open-source database expertise, providing access to the tools necessary for anyone to turn their ideas into a viable business. Founded in 2006 to support consumers and users in the open-source community, the company now supplies enterprise-class support, services and software for open-source databases, both in on-premises and cloud environments.
Crucially, Percona's solutions enable its clients to develop with their customers’ needs. Clients pay for the advice and expertise provided, rather than for the company to unlock critical software features. And the company continues to evolve its offerings, for example by supplying packages focussed on enabling AI-readiness for enterprises.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Jan 2008
$1m
GRANT
Total funding: $1m
Company benefits
- Work remotely and choose the hours that suit you best
- Learning academy to encourage personal and professional growth
- Wellness counselling program and allowance to all Perconians
- Flow day dedicated to uninterrupted focus and productivity
- FryDays every quarter (a 3-day weekend to disconnect and enjoy life)
Company HQ
Bull Durham, Durham, NC
Leadership
Bennie Grant
(COO)Over 15 years of professional services, support and operational delivery experience. Prior to Percona, opened US operations for Mettoni, where they held Senior Services and Operational Leadership positions.
Peter Farkas
(CEO)Co-Founder and CEO at FerretDB. Has been building sustainable open-source projects and businesses for the last two decades, including at Cloudera and Altinity.
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