Senior Revenue Operations Manager, Instacart

• We are looking for an analytical, results-oriented, and collaborative Senior Revenue Operations Manager to drive success for our Off-Site Ads business
• Bachelor’s degree in Business, Media, Marketing, Analytics, or related field. MBA is a plus
• 7+ years of experience in Revenue Operations, Sales Operations, or a similar function. Experience in digital media advertising working across various digital channels and platforms is highly preferred (Meta, TradeDesk, Pinterest, etc)
• Proven ability to analyze and interpret complex data sets to deliver actionable insights, experience with campaign delivery and performance data a plus
• Exceptional verbal and written communication skills, with the ability to present findings to leadership and cross-functional teams
• Demonstrated ability to identify challenges, prioritize solutions, and execute improvements efficiently
• Adept at working in cross-functional teams with a focus on aligning multiple stakeholders toward shared goals
• A self-starter with the ability to quickly respond to problems independently and operate in a fast paced environment

Desirable

• In this role, you will be responsible for optimizing revenue operations, enhancing workflows, and delivering data-driven insights to scale ad sales across platforms such as Meta, Google, Pinterest, and more
• This high-impact role requires strategic thinking and operational excellence, working cross-functionally with sales, marketing, finance, and data teams to align processes and strategies with ambitious revenue objectives
• Your expertise will play a key role in streamlining operations, identifying growth opportunities, and empowering teams to achieve exceptional results
• The Revenue Operations team is a critical function of the Sales Capabilities & Strategy organization, whose overall mission is to enhance sales effectiveness and efficiency by optimizing the power of data, technology and tools that will help build scalable end-to-end sales processes to fuel revenue growth
• Partner closely with the off-site ads leadership team to strategize, design, and implement a comprehensive and impactful off-site ads strategy
• Develop efficient workflows, tools, and processes that enhance sales productivity
• Standardize reporting and forecasting models for sales performance across multiple platforms (e.g., Meta, Google Ads, Pinterest)
• Develop and Manage dashboards to track key revenue/pipeline metrics relevant to off-site such as impressions, click-to-conversion, pipeline-to-win conversion rates and more
• Analyze historical campaign data across platforms to identify trends, predict performance, and recommend strategic adjustments
• Deliver regular performance summaries to sales leadership, highlighting actionable insights and growth opportunities
• Manage and optimize CRM tools (e.g., Salesforce) to ensure accurate reporting, data integrity, and pipeline visibility for off-site
• Serve as the operational liaison between sales, marketing, and finance teams to ensure consistent alignment on revenue strategies