Machine Learning Engineer, Proto
Automatic Speech Recognition & Text-to-Speech
+ Stock Options
More information about location
Inclusive chatbots and multilingual contact centre automation
Be an early applicant
Inclusive chatbots and multilingual contact centre automation
21-100 employees
Be an early applicant
+ Stock Options
More information about location
21-100 employees
Company mission
To unlock greater inclusivity at a massive scale while generating significant ROI for the institutions that adopt it.
Role
Who you are
- Bachelor’s, Master’s, or Ph.D. degree in Computer Science, Electrical Engineering, or a related field with a focus on speech processing or machine learning
- Proven experience in developing and deploying ASR and TTS systems
- Strong knowledge of machine learning frameworks such as TensorFlow, PyTorch, or similar
- Proficiency in Python programming languages
- Experience with signal processing, feature extraction, and speech recognition techniques
- Familiarity with deep learning architectures, including RNN, CNN, Transformer models, etc
- Ability to work effectively in a collaborative and fast-paced environment
- Excellent problem-solving skills and attention to detail
- Strong written and verbal communication skills
Desirable
- Experience with large-scale speech data collection and annotation
- Knowledge of cloud-based services and tools for ASR and TTS deployment
- Publications or contributions to the speech processing research community
- Experience with end-to-end speech processing pipelines and real-time processing systems
What the job involves
- We are seeking a highly skilled and motivated ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) Engineer to join our innovative team.
- The successful candidate will be responsible for developing, optimizing, and deploying state-of-the-art ASR and TTS systems, contributing to our cutting-edge speech technology solutions.
- This role requires a deep understanding of speech processing, machine learning, and software development
- Design, develop, and optimize ASR and TTS models and algorithms
- Implement and improve speech recognition and synthesis systems using deep learning frameworks
- Collaborate with cross-functional teams to integrate ASR and TTS solutions into various applications and platforms
- Conduct research and stay updated on the latest advancements in speech-processing technologies
- Evaluate and benchmark the performance of ASR and TTS systems, ensuring high accuracy and efficiency
- Troubleshoot and resolve issues related to speech processing systems and improve their robustness
- Maintain and enhance existing speech processing models and pipelines
- Contribute to the development of documentation, guidelines, and best practices for ASR and TTS systems
Our take
Chatbots are more than conversation agents; they have become a tool to ensure outstanding customer support. Proto has quickly positioned itself as the leader for inclusive chatbots and multilingual contact center automation and, with the reality that 62% of customers have switched to a competitor following bad support experience from a company, we can only expect demand for its services to grow.
Staggeringly poor support for consumers in their native languages has led to billions of people being cut from critical digital services. Proto’s dominance in the industry is a result of its existence within the global market, offering AI tools for companies providing support in consumer's mother tongue. Its technology is deployed in over 15 countries, including those in the emerging markets of Africa and Asia, and has served thousands of businesses, expanding its client base to include governments and enterprises in the finance and healthcare sectors.
Proto focus has focused its funding on both product development and global expansion. The company intends to open source its Hermes AI machine learning models via API, as well as grow its workforce in new regions.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Jul 2022
$5.6m
SERIES A
Total funding: $5.6m
Company benefits
- Full remote: Work anywhere in the world with stable internet.
- Local co-work: Access any co-work office on Earth (and drink free coffee).
- High and equal salaries: Get paid higher-than-average and equally with global colleagues.
- Laptop incentive: You'll be paid back for work devices and tech upgrades.
- Visa support: Request support with immigration to countries in our corporate group
- Stock options: Qualify for employee stock options with leadership positions.
- Refugee friendly: Proto prioritises candidates who are displaced or relocating due to conflict.
- Health and wellness: Receive dental, vision, and mental health coverage for yourself and family.
Company values
- Gender Equal: Proto strives to maintain an even gender balance with mission-critical leadership opportunities for women
- Multicultural: Proto aligns hiring to local market demands with a focus on polyglots and cross-cultural experience
- Age Neutral: Proto combines the best attributes of each generation with opportunities matched to technical and lived experience
- Helping the underserved: Proto deploys impactful AICX solutions for consumer inclusion and protection in underserved markets
- Human-centered design: Proto works with regulators and leading development agencies to ensure benefits for local consumers
- Equal opportunities: Proto grows with a level playing field of leadership and growth opportunities for its hyper-global team
Company HQ
City Commercial Core, Kitchener, ON
Articles
Leadership
Curtis Matlock
(CEO)Briefly worked as a Research Assistant for CIGI and a Member's Assistant to Canada's Parliamentary Secretary for National Defence. Spent 3 years as the Director of Business Development for Designware and 1 year in the same position for Mappedin.
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