Senior Systems Administrator, Smarsh

• 7+ years of experience in systems administration, with strong hands-on IAM/identity experience
• Demonstrated experience building, maintaining, and troubleshooting integrations across multiple platforms (Okta, AD, M365, and security/endpoint tooling)
• Strong background in Okta and Active Directory/Microsoft 365 identity/security administration
• Experience with modern security tooling (CrowdStrike, Netskope, CyberArk, or similar) and how they intersect with IAM
• Experience supporting compliance frameworks (SOC 2, FedRAMP, or similar) from a systems/identity perspective
• Versatility and willingness to take on systems administration work outside of core IAM scope as team needs require
• Strong troubleshooting skills and ability to work cross-functionally with InfoSec and IT Operations

Desirable

• Smarsh is seeking a Senior Systems Administrator focusing strongly on Identity and Access Management to join our IT Operations team. This role will be the primary hands-on administrator for IAM-related systems — Okta, Active Directory, and Microsoft 365 identity — with deep experience building and maintaining integrations across identity, endpoint, and security tooling (including Vanta, Vectra, CrowdStrike, Netskope, and CyberArk)
• While IAM is the core focus, this is a broad systems administration role: the ideal candidate is a versatile, senior-level systems professional who can flex into other infrastructure and systems administration work as business needs grow. We're looking for someone who combines deep technical depth in identity with the range to contribute wherever the team needs it most
• Administer and support Okta integrations (SSO, provisioning, workflows, device trust) across enterprise applications, partnering with the IAM/Okta lead as needed
• Build, maintain, and troubleshoot integrations between IAM and adjacent systems — identity, endpoint, and security tooling (Vanta, Vectra, CrowdStrike, Netskope, CyberArk) — ensuring reliable data flow and access accuracy across platforms
• Collaborate and strengthen Active Directory and Microsoft 365 identity infrastructure, including conditional access and identity governance
• Own Okta device trust configuration and endpoint compliance policies
• Serve as a senior systems resource across IT Operations, taking on broader systems administration responsibilities beyond IAM as priorities shift (e.g. infrastructure support, endpoint management, other platform administration)
• Support audits and compliance efforts (e.g. SOC 2, FedRAMP) with IAM evidence and access control documentation
• Troubleshoot and resolve complex identity, access, and systems integration issues escalated from the IT Operations team
• Document system configurations and integration architecture to support team knowledge continuity