Senior Solutions Architect, Pantheon
$137-165k
Salary applicable for US candidates. For candidates based in Canada: $150,000-$165,000 CAD + Equity plan + Performance bonus dependent on company performance
More information about location
Website operations platform
Be an early applicant
Website operations platform
201-500 employees
Be an early applicant
$137-165k
Salary applicable for US candidates. For candidates based in Canada: $150,000-$165,000 CAD + Equity plan + Performance bonus dependent on company performance
More information about location
201-500 employees
Company mission
To make the web a first-class platform that delivers results, one that empowers marketing and development teams to take control of their websites.
Role
Who you are
- Bachelors of Computer Science or a related field, or equivalent experience
- 5+ years developing enterprise Drupal sites
- 2+ years experience developing WordPress sites
- 1+ years providing architectural guidance for WordPress and Drupal sites
- Extensive experience analyzing enterprise-grade WordPress/Drupal sites for performance issues on both the frontend and backend
- Experience building and running continuous integration systems for WordPress/Drupal sites
- Experience with architectural documentation and technical writing
- Proven ability to manage customer relationships, including escalations from customers who are frustrated with their experience to date
Desirable
- Experience developing with Node and Next.js
- Deep knowledge of the Pantheon platform and workflows (or other platforms in the Open Source community)
- Experience training other on technical topics
What the job involves
- Pantheon’s Technical Solutions team directly supports our largest and most strategic customers, helping them to successfully onboard onto the Pantheon platform and derive immediate and ongoing value from working with us
- We are seeking a passionate, driven, and customer success-focused Solutions Architect to join our Technical Solutions team
- As a Solutions Architect, you will help our partners and customers build applications that perform as well as possible on the Pantheon platform and serve as technical lead for a cross-functional delivery team
- Guide migrations of complex Drupal and WordPress applications from the pre-sales stage all the way through to launch
- Serve as Technical Lead to a cross functional team with expertise in CDN configuration, content migrations, and application debugging
- Document complex architectures and development workflows. Coach customer web teams on ways to adopt those processes
- Be a Technical Resource for Customer Success Managers as they engage with customers on their application and WebOps challenges
- This includes both internal discussions and customer-facing meetings to help ensure the customer is getting the most from their investment in Pantheon
- Work directly with multiple customers at a time, building and maintaining a trusted relationship with them
- Debug a site’s performance by analyzing a number of data sources and identifying connections that aren’t readily apparent
- Recommend standard solutions to resolve performance issues without help
- Work across the Organization to standardize solutions for common performance issues
- Help maintain custom solutions once implemented
Our take
In today's digital landscape, website hosting is a critical component for businesses, and the demand for fast, reliable, and scalable hosting platforms is higher than ever. The competition is fierce, with major players like GoDaddy, Ionos, AWS, and WP Engine dominating the space.
One standout in this crowded market is Pantheon, a leading WebOps platform designed to deliver high-performance hosting for content-driven websites. Pantheon's unique value lies in its ability to provide seamless collaboration between developers and marketers while ensuring fast, reliable website performance. It's a platform that goes beyond traditional hosting by offering powerful tools for managing websites and scaling them as needed - making it a go-to choice for many organizations.
Pantheon has continuously innovated to stay ahead of the competition, with significant investments driving its growth. Initially focused on hosting solutions for WordPress and Drupal websites, it now offers content management as a service. This expansion was bolstered by significant funding, fueling further product development and the introduction of new features like personalization and analytics. These efforts have reinforced Pantheon's position as a leader in the WebOps and hosting space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$100m
SERIES E
Mar 2019
$40m
SERIES D
Total funding: $196.8m
Company benefits
- Health & Wellness: Taking care of you and your family is important to us. Our healthcare benefits program delivers choice and value so you can prioritize your health
- Remote & In-Office: We believe in a flexible employee experience, our San Francisco office is a center for collaboration and connection, but it's not the only place this happens
- Flexible Time-Off: We encourage work/life balance. Take time off when you need it, and return ready to make magic on the internet when you're ready and refreshed
- Monthly Book & Gym Allowance: One of the many ways we enable our team to take control of their development and wellness is to take advantage of our books and gym membership allowance
- Promoting Inclusivity: We strive to have a culture where Pantheors across the globe feel a high sense of belonging and engagement. We have several programs in place to help cultivate inclusion at Pantheon, including educational events, open forums, and training opportunities
- Giving Back: We believe in cultivating passion and giving back to the community we live and work in. Pantheon offers a Donation Matching program of $500 per employee and holds multiple team volunteer opportunities throughout the year
- Employee Resource Groups: Our Pantheon Resource Groups (PRGs) allow employees to connect, support each other, and spread awareness
- Professional Development: We support employee learning and development through company led-training, leadership forums, and full access to LinkedIn Learning's catalogue of courses
Company HQ
Chinatown, San Francisco, CA
Leadership
Sameer Kazi
(CEO)Joined Pantheon in 2024 as CEO. They have also served as the Managing Director of Operating Capital since 2015. Previously they were the President of ActiveCampaign and CEO of Cheetah Digital.
Josh Koenig
(Co-Founder & CSO)They were part of the team that drove the first high-profile public Drupal use-case with the Howard and Dean campaign in 2003. They then went on to found the Drupal Dojo, an online learning community for developers, and to co-found the premiere Drupal agency in San Francisco, Chapter Three.
David Strauss
(Co-Founder & CTO)After co-founding Four Kitchens, a successful Web Development shop, they found themselves gravitating away from the customer client work and towards infrastructure solutions. Large clients like NBCUniversal, The Economics, and Wikimedia had already benefited from their scalability and database optimization work.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 2 more jobs at Pantheon