Product Manager, CirrusMD
$135-150k
Salary dependent on location
Virtual primary care platform
Posted today
Virtual primary care platform
21-100 employees
Posted today
$135-150k
Salary dependent on location
21-100 employees
Company mission
To provide the fastest access to equitable, high quality virtual care for people who feel underserved by traditional health care.
Role
Who you are
- The ideal candidate has a good understanding of how to define a care journey and be hyper focused on data and user insights to drive innovation
- Experience building complex products within regulatory environments
- Must be able to translate and articulate complex business problems into easily understood solutions and functional requirements for business and technical teams
- Ability to think strategically to solve problems in alignment with business goals and objectives
- 4-6 years of previous product management, innovation, strategy, consulting, or relevant documented experience
- Excellent communication and interpersonal skills, including the ability to deliver executive-level presentations that communicate vision, strategy, and value proposition of the solution across market segments
- Proven ability to lead, build relationships, influence, and work effectively in a start-up or growth-stage cross-functional organization
- Ability to pivot quickly and focus on evolving business needs of the often fast-paced, sometimes ambiguous work environment
- Demonstrated ability to consistently assess business value, time-to-market, costs, and other trade-offs to prioritize initiatives based on strategic goals
- Experience with establishing product management frameworks across product lifecycle, including discovery, ideation, solutioning, and delivery
- Previous experience interfacing directly with customers and users for requirements gathering and refinement
- Demonstrated ability in interpreting data sets and performing statistical analysis
- Experience with data visualization and analytics tools
- Experience in healthcare, particularly virtual care
- Manage inter-team dependencies to prevent impediments and foster collaboration
- Positive attitude. We are a fun and energetic group, and we want someone that exudes happiness
- Real team player attitude willing to jump in to get the job done. No matter how big or small
- Adaptability, flexibility, and resourcefulness
- Self-motivated, self-directed, and able to prioritize and manage work in a fast-paced, dynamic environment
What the job involves
- As a Product Manager, you will work as part of a truly innovative and growing team responsible for developing and advancing our platform
- You will focus on new product development and enhancements to existing products
- The role is inherently cross-functional; you will work closely with development, product design, marketing, operations and executive teams to own and lead projects from initial conception through launch
- You will be leading and responsible for managing your agile team's backlog and aligning key internal and external stakeholders on current state and future plans
- The Product Manager will drive the solution strategy, product roadmap and release efforts
- This role has the key responsibility of defining the solution approach and value-proposition based on inputs from our users, clients, partners, internal stakeholders and market analysis
- The Product Manager will drive value for clients through product success metrics including market adoption, user and customer satisfaction and most importantly optimizing healthcare outcomes
- You will play a key role in defining/managing the development priorities in collaboration with a dedicated product delivery team – including design, engineering, data, and key stakeholders
- The Product Manager will serve as an internal and external expert on the care experience and care delivery for employees and plan members
- You will work collaboratively to deliver the best imaginable care experience that empowers users to feel confident in their care decisions and create an engaging and trusted experience
- This opportunity reports to our SVP of Product Management and Innovation
- Communicate the voice of the user and customer in decisions made regarding future product deliverables
- Takes ownership and accountability of ensuring that our solutions deliver meaningful value to users, clients, and the business
- Work with cross-functional teams to build and roll-out products that deliver on the company’s vision and strategy to optimize healthcare delivery
- Leverage data to build solutions that help improve targeting and optimization capabilities to impact the delivery of high-quality care
- Gain and maintain deep understanding of the end-to-end user care journeys and define the requirements to drive improved member engagement and outcomes
- Translate product strategy, vision, and user needs into ideas and opportunities to be delivered
- Define requirements and roadmaps for the future of the care experience via product specifications, workflow diagrams, and other documentation
- Manages a disciplined process of prioritization, balancing stakeholder objectives, resources and capacity, and overall product vision
- Prioritize user research to understand and improve product usage
- Partner with Account Management, Support, and Sales teams to address any potential adoption and utilization issues
- Define and analyze metrics that inform the success of the solution
- Create and deliver effective sales and services training on newly delivered features
- Drive early adoption of new features and products
- Creative self-starter, strategic innovative thinker, and problem solver with a hands-on, ‘roll up your sleeves’ can-do attitude
- Ensures that our solutions will solve problems and make a difference
Our take
CirrusMD was created in 2012 after co-founder Blake McKinney realised that he could answer many of any of his friends and family's medical questions over text. Hence, the company offers a text-first care service connecting users with board-certified physicians in under a minute.
CirrusMD provides its service as a benefit to health plans, brokers, and employers, and are riding a wave of increased demand for telemedical services. CirrusMD rivals like K-Health and 98point6 also offer text-first care services, and both are impressively funded, suggesting that the concept is expected to see real uptake.
It will be interesting to see the efficacy of text-first services as CirrusMD’s role in the sector develops. Research suggests the accessible, discreet, and compelling nature of text communication has measurably beneficial effects on healthcare management. With CirrusMD utilization rates higher than the industry average, it appears to be cutting a strong path in a growing market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2021
$20m
SERIES C
May 2019
$15m
SERIES B
Total funding: $47.7m
Company benefits
- Company funded & deeply subsidized benefit options for you and your family that begin day 1
- Free, unlimited access to our virtual care platform to chat with a doctor at your convenience
- Unlimited PTO
- Mission-driven, collaborative & diverse team
- 401(K) & stock Options
- Flexibility to work remotely in the US, with the option to work from our Denver HQ
Company values
- Human Connected - We believe in care delivered by human physicians, not bots. Real medicine for real patients
- Equitable - We believe that everybody should have equal access to great healthcare
- Empathetic - We seek to understand the people and world around us, so we can deliver equitable care to all
- Patient-Centered - We built our solution around how patients want to consume healthcare, not around what is most convenient to deliver
- Evidence-based - We practice evidence-based medicine to ensure our patients get the best care, every time
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Andrew Altorfer
(Co-founder)Studied at the Unviversity of Colorado, Boulder and the University of Illinois before joining Goldman Sachs as an Analyst. They were also a Senior Analyst at Citi and VP of Q Advisors.
Blake McKinney, MD
(Co-founder & Physician)Studied at Texas A&M and Davis before serving as a Captain in the Marine Corps. They have been a Physician with CEP America since 2010.
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