Senior Product Analytics Manager, Cleo
Growth
£113.1-142.6k
+ Equity
1+ day a week in office
AI personal finance assistant
Be an early applicant
AI personal finance assistant
201-500 employees
Be an early applicant
£113.1-142.6k
+ Equity
1+ day a week in office
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- Extensive analytics experience: You have 7+ years experience in a data/analytics field. You have previously improved onboarding and activation funnels, or in-app cross-sell/upsell functionality, through data-driven insights and experimentation. Marketing science/analytics experience is preferred, but not a must
- Leadership and managerial experience: Experience leading a high-performing team of at least 5 analysts. You set a high bar in technical skills and using insight to influence strategy
- Impact-focussed: You are skilled at influencing decisions through data storytelling. You guide your team to build frameworks of what is really important for success of the product and produce timely insights that impact decision-making and drive success
- Knowledge of experimentation and statistics: Experience conducting large scale A/B experiments, and interpreting results to drive product and business decisions. A solid understanding of statistics as applied to analytics (e.g. experimentation, geo-lift, synthetic control). Python and ML-analytic skills is a bonus
- Metrics and Initiative Sizing: Strong track record in using analytics to help teams drive their metrics forward. You know how to decompose key metrics into input metrics and growth levers. You've supported product squads to build roadmaps that ladder up to company OKR targets. You work closely with senior stakeholders to ensure rapid feedback cycles on decision-making
- Data foundations: You have worked end-to-end across the data pipeline and understand best-practices in defining effective tracking, data modelling, and building self-serve dashboards
- Standard setter: You’re someone who raises standards, with proven impact in contributing to the capabilities of a data team
- Cross functional collaboration: You have previously worked closely with User Research and have plenty of experience integrating research with analytics work. You understand the dynamic of cross-functional squads and how analytics can contribute in such teams
What the job involves
- This role is AX5 level (Senior Manager) in our progression framework
- You will lead a Growth Analytics function across 2 pillars; Product Growth and Growth Marketing
- As part of the pillar leadership team in Growth - alongside managers in product, marketing, engineering, research and design - you will play a strategic decision-making role in the growth engine of Cleo, working closely with the executive team to shape the product roadmap for how we acquire and engage our users
- You will line manage 3 (senior and lead level) Product Analysts and 1 Marketing Analytics Manager (who leads a team of 2)
- But this is not just a managerial role; you remain hands on! You will deliver high-impact analytics covering your pillar and cross-squad opportunities, as well as leading key metrics investigations with company visibility
- Pillar leadership
- Work with Growth pillar leadership to build discovery roadmap and ensure we can make data-driven decisions to improve our LTV
- Set best practices and support the team in OKR planning and impact sizing within Growth pillar, ensuring we know what it’ll take to reach our goals
- Team Building and Management
- People-manage those in the team, promoting their performance and development
- Oversee the workload and strategy of the analysts in your area, ensuring your team is motivated, fulfilled, and driving impact
- Individual Contribution
- Proactively deliver high-impact analysis that directs pillar-wide product roadmapping
- Deep dive into key metrics to ensure we fully understand the trends and root causes
- Continually surface import insights though pillar-level dashboards and alerting
- Build and improve analytical capabilities to enable short and long-term success
- Set and be an advocate for analytics and a/b tests best-practice, constantly pushing the Data chapter forward in this area
- Work with Analytic Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
- Enable continuous discovery and timely insights. You will coordinate discovery roadmap and regular insights sessions, build self-serve dashboards, and provide weekly metrics reports
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
43% female employees
24% employee growth in 12 months
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching in the US and 6% employer-matched pension in the UK
- Online courses, £150 annual budget & internal training to level up your skills
- Regular socials and activities, online and in-person
- Online mental health support via Spill
- 1 month paid sabbatical after every 4 years with Cleo
- OpenAI Plus subscription
- Electric vehicle salary sacrifice scheme and cycle-to-work scheme
- Life assurance and income protection via AIG
- Medical insurance via Axa and Healthcare cash plan via Medicash
- Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(CEO)Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
People progressing
Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.
Diversity, Equity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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