Senior Product Manager, Smartling

• 5+ years of product management or project leadership experience
• Technical experience in understanding data tools such as Looker and MySQL
• Knowledge of using AI/LLMs in a product
• Technical experience and a thorough understanding of file types such as JSON, XML, and HTML
• Understanding of Product Design fundamentals and SaaS User Experience patterns
• Ability to clearly and effectively communicate with different stakeholders - connecting with customers, end users, vendors and internal teams
• Experience investigating user problems and needs and translating them into actionable themes that drive towards the Product Vision
• Comfort level making decisions with the knowledge at hand
• Experience partnering closely with design and engineering - getting to know the details of the design and technical solution
• Prior experience in prioritizing features and working with development teams in defining requirements and developing a Roadmap
• A home office setup conducive for working remotely, and the ability to work effectively as a remote team member
• Systems thinking - you are excited about working with complex interconnected systems
• Curious - you are a lifelong learner - constantly ask questions to dig deeper into use cases and how our technical solution could work
• Visionary - you can clearly articulate a vision for our platform and produce a clear roadmap on how to get there
• Leader - you are ready to lead and inspire teams across multiple departments to deliver on your Vendor vision
• Enthusiastic - you are ready to dig in and be the driving force! - get messy, experiment, and learn from the features you release
• To work from home, you must have a strong internet connection, quiet space, and a professional (distraction and clutter-free) background

Desirable

• We are seeking an experienced Product Manager who can take charge and work with our customers and internal stakeholders to define and build features to optimize work
• You will work directly with engineering, service, and customer teams to build requirements and shape the future of our tools for customers
• Be responsible for driving our vision and working with your engineering team to deliver user-friendly features
• Regularly engage with customers, users, and internal business stakeholders to surface insights and problem statements to inform the Vendor Experience’s roadmap and vision
• Partner with your engineers and designer to define and finalize feature requirements
• Own, define, and execute on your Roadmap - aligning it to the company strategy
• Validate and prioritize all incoming feedback to find features that will help us achieve our vision
• Support our Customer Success and Support teams with any customer questions
• Work with our Documentation and Training team to develop internal and external communication material
• Stay up to date with competitor tools and offerings