Account Manager, Bazaarvoice
Content Activation Solutions
$68-85k
UGC-based shopper engagement platform
Be an early applicant
UGC-based shopper engagement platform
1001+ employees
Be an early applicant
$68-85k
1001+ employees
Company mission
To build smarter shopper experiences across the entire customer journey.
Role
Who you are
- We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients
- The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills
- Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role
- 3+ years Account Management client-facing experience
- Track record of working with clients and internal stakeholders at all levels
- Ability to maintain strong client focus
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Passion, energy, and a collaborative work ethic
- Proven ability to ramp-up quickly and be a self-starter
- Full authorization to work in the USA
What the job involves
- The Account Manager is part of an exciting team driving client success!
- This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns
- Account Managers drive a positive client experience and identify opportunities to better service clients
- They are responsible for all deliverables, tracking and executing campaign performance
- Success for this role will be evaluated based on each campaign meeting and surpassing its predetermined KPIs (i.e. number of member social posts, quality of posts, impressions, engagement rates, etc) and client buildout
- Define and execute strategies that inspire clients and Influenster Community Members
- Proactively engage with Sales and Client Success
- Confidently “sell” services offerings to Clients
- Facilitate client workshops and sessions, presenting, and walking through our services offerings
- Manage and properly set expectations with both internal and client stakeholders
- Advocate on behalf of the Client and your team
- Manage and drive a portfolio of Campaigns from initiation to close
- Define and maintain timelines identifying milestones, risks, and mitigation strategies
Our take
User-generated content has become one of the biggest forces in online shopping and many people are turning to reviews from real customers instead of polished advertising campaigns. But that creates a challenge for brands, which now have to manage huge amounts of customer content while keeping it authentic and trustworthy.
Bazaarvoice is helping brands collect and share customer reviews, ratings, photos, and videos across online stores and social platforms. And its latest TikTok Shop integration allows brands to automatically place trusted customer reviews directly onto product pages, helping build trust and boost sales from day one.
Founded in 2005, Bazaarvoice now works with more than 13,000 brands and retailers worldwide, showing just how valuable authentic customer feedback has become in eCommerce. As shopping and social media continue to merge, demand for trusted user-generated content is only expected to grow, so its only likely Bazaarvoice will continue to grow too.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Mental wellness matters: All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
- Improve your community and b:generous: We believe in investing our time and money to support our communities globally.
- Embrace wellness and reward others: Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
- Paid sabbaticals: We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
- Recognition-based culture: We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
- Flexible work from home policies: The working world has changed. So have we.
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Keith Nealon
(CEO)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 7 more jobs at Bazaarvoice