Project Manager, FareHarbor
GTM Operations
$77.8-116.6k
+ 10% bonus potential
More information about location
Booking solutions for tour operators
Posted today
Booking solutions for tour operators
501-1000 employees
Posted today
$77.8-116.6k
+ 10% bonus potential
More information about location
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- 3+ years of experience leading cross-function programs and projects at scale
- 3+ years in GTM or Revenue Operations
- Expertise in project management methodologies, Agile preferred
- Excellent stakeholder management skills
- Excellent written, visual, and verbal communication skills
- Proficiency in Project Management tools (Jira and Airtable preferred)
- Experience working at a high-growth SaaS company preferred
- Demonstrate FareHarbor’s core values
What the job involves
- Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry
- The GTM Operations team works cross-functionally to bring excellence to the way FareHarbor’s client-facing teams operate
- As a Project Manager, GTM Operations, you’ll lead a wide variety of complex, cross-functional projects focused on improving the efficiency, scalability, and impact of how we bring value to our clients
- You will play a pivotal role in ensuring the seamless end-to-end execution of projects, helping to set the stage for FareHarbor’s growth and success
- By applying your expertise in project management methodologies, stakeholder management, and process improvement, you’ll drive initiatives that improve business outcomes and enable GTM teams to execute with greater efficiency
- Your ability to structure ambiguous projects, drive alignment across teams, and execute with precision will allow you to tackle key operational challenges in a fast-moving environment
- Lead large-scale programs and projects from initiation to completion
- Ensure projects are delivered on time, within scope, and budget
- Establish project plans, assign ownership, define timelines, and track milestones
- Establish and maintain comprehensive project documentation, enabling transparent communication and providing a foundation for future project planning and execution
- Implement robust risk management practices
- Conduct post-mortem analysis to identify key learnings and continuously improve project execution
- Act as a bridge between functions, ensuring cross-functional alignment, priority alignment, and effective collaboration
- Translate complex projects into clear, actionable project plans
- Facilitate decision-making by identifying risks, proposing solutions, and escalating as needed
- Maintain transparent and effective communication with leadership and key stakeholders
- Lead Iteration Planning to ensure effective prioritization of work across the GTM Operations team
- Monitor progress, adjust timelines as needed, and ensure deliverables are met
- Drive accountability by defining clear ownership and expectations for deliverables
- Fostering operations excellence, establish and refine project management best practices
- Develop standardized processes for project intake, execution, and reporting
- Ensure documentation is current and comprehensive
- From the minute you join, you have a voice. You find your space. You make an impact
- We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come
Application process
- Application Deadline: March 12th, 2025
Our take
Most holidaygoers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses, and over a decade, has brought more than 5,000 of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This puts FareHarbor in a strong position. Booking Holdings is acquiring companies at a steep rate (ten in the last ten years), and good ones too - Kayak and Venga number among them. This will help FareHarbor with customer acquisition, and insulate it somewhat from any wobbles in the hospitality sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Matt Broten
(Software Engineer)Worked in various Software Engineering roles at Minnesota Supercomputing Institute, University of Minnesota, Open Systems International, Instant Automatic, and Artery- which they also co-founded.
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