Senior Product Manager, Narvar

• We’re looking for someone who has experience building and driving the adoption of features in SaaS applications while having a keen eye for intuitive consumer-facing workflows
• The candidate has independently led projects from idea to pilot usage, iterating on feedback to eliminate friction and help users accomplish the job to be done
• 8+ years of software product management working in SaaS startup environments
• Excellent communication and collaboration skills with internal resources based around-the-world
• An action-oriented, entrepreneurial mindset with exceptional organization skills and the natural ability to make things happen around you
• Strong written abilities to quickly draft business & product requirement documents, as well as clear user stories and acceptance criteria
• Ability to thrive in a fast-paced startup environment
• Comfortable handling ambiguity
• Ability to conceptualize, manage and prioritize multiple projects for stakeholders
• Familiarity with e-commerce, retail and/or logistics is a plus

Desirable

• We are hiring a strong Senior Product Manager who has proven experience in building best-in-class SaaS products and features
• You will be an integral part of a team that is helping drive the next wave of Narvar’s growth
• This role will help lead our Track and Notify product lines, including the development of a roadmap, business and requirement document creation and backlog management
• Track and Notify are Narvar’s most recognized consumer-facing solution, optimized through a set of merchant tools that allow creative and functional flexibility
• This role reports to the Director of Product Management for Track & Notify, and will work closely with team product managers of senior and junior levels
• Serve as a subject matter expert on our Track and Notify product, while exhibiting confidence in explaining Narvar’s entire product suite, including messaging and returns
• Partner with cross-functional stakeholders to define and prioritize the roadmap for your product area
• Specify, prioritize, and communicate product specs, using PRDs that contain user stories, business rules, flows, interaction design guidance, and use cases
• Use customer & market research, user feedback, customer usage, and competitive analysis to identify new product opportunities and enhancements
• Identify and interpret immediate and/or upcoming client needs and work with the team to develop a product feature plan that addresses them
• Develop strong relationships with Engineering and Design to create world-class experiences for our client's brands
• Collaborate with other product managers to ensure consistency and compatibility across all Narvar products
• Define and analyze key product feature metrics and understand how to optimize features post-launch
• Interface with clients to gather requirements, iterate on product features, and generally enforce our role as a valued business partner