Customer Marketing Specialist, LogicMonitor
Advocacy & References
$69.6-95.8k
More information about location
Hybrid observability powered by AI
Job no longer available
Hybrid observability powered by AI
1001+ employees
Job no longer available
$69.6-95.8k
More information about location
1001+ employees
Company mission
To expand what’s possible for businesses by advancing their technology.
Role
Who you are
- This role is ideal for someone looking to build a strong foundation in customer marketing, advocacy program management, and cross-functional execution in a fast-paced, high-performing SaaS environment
- 4+ years of experience in marketing, customer success, or related roles (internships acceptable)
- Strong organizational and project management skills with high attention to detail
- Excellent written and verbal communication skills
- Interest in customer engagement, relationship-building, and storytelling
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Highly organized, proactive, and collaborative
- Familiarity with tools such as Google Workspace and CRM systems (e.g., Salesforce) preferred
- Openness to leveraging AI tools to improve workflows and productivity
- Bachelor’s degree in Marketing, Communications, Business, or related field
What the job involves
- As a Customer Marketing Specialist, Advocacy & References, you will play a key supporting role in building and executing LogicMonitor’s customer advocacy strategy
- You will work across several high-impact areas, including customer references, advocacy program development, customer reviews, and customer story coordination
- You will collaborate closely with Customer Success, Sales, Product Marketing, and Demand Generation teams to identify and activate customer champions who can support pipeline creation, deal acceleration, and market credibility
- Support execution of customer advocacy programs, including references, reviews, and storytelling
- Manage intake and coordination of customer reference requests across Sales and Customer Success
- Help identify, recruit, and nurture customer advocates
- Maintain advocacy systems, trackers, and internal resources
- Assist in driving customer reviews on key platforms
- Coordinate logistics for customer story development
- Partner with cross-functional teams to align advocacy efforts with business priorities
- Track and report on advocacy performance and engagement
- Proactively learn and develop expertise in customer marketing best practices
Application process
- Anticipated Application Close Date: 07/06/26
Our take
As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.
The company's extensive product suite encompasses monitoring of all sorts, including but not limited to networks, virtual machines, databases, containers and SaaS. Each service supplies real-time insights and automated monitoring, complete with agentless architecture.
LogicMonitor is held in high regard by the industry, evidenced by its namechecking in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding, which will support further development and growth for the business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Nov 2024
$400m
GROWTH EQUITY VC
Jun 2016
$130m
GROWTH EQUITY VC
Total funding: $543m
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.
Salary benchmarks
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