Business Development Representative, Included Health
$29.09 - $44.69 per hour plus equity. Salary dependent on location
Digital healthcare provider
Be an early applicant
Digital healthcare provider
1001+ employees
Be an early applicant
$29.09 - $44.69 per hour plus equity. Salary dependent on location
1001+ employees
Company mission
To raise the standard of healthcare for everyone.
Role
Who you are
- 3+ years of experience in a sales or business development role
- Strong preference for healthcare/employee benefits or tech industry experience
- Bachelor's degree in marketing, communications, sales, or business administration
- Proven success working with cross-functional teams on multi-step campaigns
- Experience with and consistent use of CRM and sales prospecting tools (i.e. Salesforce, LinkedIn Sales Navigator, Zoominfo, HubSpot)
- Experience establishing communication and engagement with prospects by email and over the phone
- Experience handling objections and rejection while continuing to scale outreach
- Strong collaboration skills, clear team player, will to win
- Demonstrated success working with a Sales organization
- Detail oriented and appetite for process improvement
- Innovative thinker with solution mindset
- Comfortable in fast-paced, resource-lean environments
- Capability to remain seated in a stationary position for prolonged periods
- Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
- Capability to work with leadership, employees, and members in an appropriate manner
What the job involves
- The Business Development Representative (BDR) generates qualified leads, prospects new business opportunities, and nurtures early-stage relationships with potential clients
- You will be the crucial first point of contact for prospective customers, identifying their needs and pain points, and communicating the value proposition of our products/services
- The BDR sits at the intersection of Corporate Marketing, Sales and Sales Operations and works to grow demand and revenue growth
- In addition to partnering with marketing on inbound and outbound campaign lead generation, the BDR will work with the Sales RVPs to guarantee a smooth hand-off of qualified opportunities
- Success for this position is measured by the amount, and importantly, the quality of new meetings set for our Sales team, leading to new opportunities in the pipeline
- Inbound Lead Qualification: follow-up on inbound inquiries and high-quality leads from marketing campaigns with the goal of securing an initial discovery meeting with a prospect
- Outbound Lead Generation: Use marketing sequences to implement multi-channel outreach campaigns (email, phone calls, LinkedIn messages, video messages) to engage prospects
- Prospecting: Identify and research target accounts and contacts using various tools (e.g., CRM, LinkedIn Sales Navigator, industry databases, company websites) independently and in partnership with the RVPs and CSRs as part of broader Account-Based Marketing (ABM) approach
- Lead Qualification: Use established qualification frameworks (e.g., BANT) to assess lead quality and readiness for sales engagement
- Schedule & Hand-off: Schedule qualified meetings/demos for Sales RVPs. Provide comprehensive and accurate hand-off notes to RVPs, including prospect background, pain points, and agreed-upon next steps
- CRM Management: Maintain accurate and up-to-date records of all prospecting activities, communications, and lead status within the CRM system (e.g., Salesforce, HubSpot)
- Other responsibilities as assigned
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalized groups means they often avoid care at a rate that is around 3x greater than the broader US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. And it currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employees, their spouses, and children have free access to Included Health services
- Need time to recharge? Exempt employees enjoy flexible, unaccrued discretionary time off — take it when you need it
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(Co-Founder & CEO)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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