Lead Security Analyst, HackerRank

• 5+ years of experience in information security, risk management, or security operations, with a focus on customer-facing security support
• Strong communication skills to engage confidently with customers, address security concerns, and build trust
• Hands-on experience with security frameworks such as ISO 27001, SOC 2, GDPR, and NIST compliance
• Proficiency in security operations including monitoring, incident response, and vulnerability management
• Ability to balance security and business needs, ensuring protection without slowing down product development or operations
• Experience in automation and process improvement to streamline security workflows and reduce overhead
• Enjoy communicating clearly and confidently to build trust with customers and stakeholders
• Seek opportunities to plan, automate and streamline processes for greater efficiency
• Collaborate naturally with cross-functional teams and find energy in aligning security with business goals
• Can strengthen security while maintaining business agility and ensuring product development stays on track
• Have strong written and verbal communication skills, with the ability to clearly explain technical concepts to both technical and non-technical team members

Desirable

• This person is vital in ensuring HackerRank’s security and building customer trust
• As the first point of contact for IT security inquiries, this role ensures customers feel confident sharing their data by providing clear, timely responses
• Responsibilities include completing security questionnaires, addressing follow-up questions, and working closely with Go-To-Market (GTM) teams to support customer and prospect security concerns
• This role directly supports HackerRank’s success by strengthening security and customer confidence by managing security operations, maintaining compliance, and ensuring transparent communication
• Creating a security roadmap and working with product, engineering, and IT teams to improve our security posture
• Security Operations & Monitoring:
• Continuously monitor security tools and logs to identify potential threats
• Investigate alerts and coordinate with engineering or DevOps teams for incident response
• Customer-Facing Security Support:
• Serve as the first point of contact for responding to security-related customer queries or tickets (e.g., data handling, compliance, vulnerabilities)
• Participate in security review calls with customers and prospects to provide reassurance about HackerRank’s security posture
• Fill out IT security questionnaires from customers in a timely and accurate manner
• Be available to answer customer follow-ups regarding security concerns
• Policy & Compliance:
• Draft and update the security policies (e.g., password management, BYOD, vendor risk assessments)
• Help maintain compliance with security standards (e.g., ISO 27001, SOC 2, GDPR) and gather necessary evidence during audits
• Vulnerability Assessment & Remediation:
• Conduct or coordinate vulnerability scans and penetration testing
• Work closely with product teams to ensure timely patching and remediation of critical vulnerabilities
• Employee Security Awareness:
• Conduct training sessions and internal communications to educate staff on phishing, social engineering, and other security best practices
• Incident Response & Investigations:
• Act as the first line of investigation for potential security incidents across the company
• Escalate complex or severe security issues to the CTO/CISO as needed