Staff Software Engineer, Grafana Labs

• 8+ years of software engineering experience, with a strong focus on systems integration and/or internal platform development
• Expert-level Python — you write production code, not just scripts, Java, and Java Script
• Deep hands-on experience with Salesforce (data model, APIs, automation) and at least one cloud data warehouse (Snowflake or BigQuery)
• Proven track record building internal tooling that replaced or meaningfully reduced reliance on commercial SaaS products
• Solid grasp of data modeling, API design, event-driven architectures, and ETL/ELT patterns
• Experience integrating billing, finance, or quote-to-cash systems (e.g., Stripe, NetSuite, Zuora, or similar)
• Demonstrated ability to work autonomously in ambiguous environments — you scope your own work and drive it to completion
• Strong communicator who can translate technical tradeoffs for non-technical GTM and finance stakeholders
• Familiarity with GTM platforms like Salesforce, HubSpot, Outreach, Gainsight, or similar CRM/sales engagement tools
• You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity

Desirable

• We're looking for a Staff Integrations Engineer to join our GTM Tools & Technology team — a hybrid role sitting at the intersection of Revenue Operations and internal software engineering
• You'll own the architecture and delivery of integrations across our go-to-market stack while building the internal GTM tooling to help us deprecate unnecessary SaaS spend
• This is a builder role. You'll write production Python, design data models, partner closely with Revenue Operations and Finance stakeholders, and act as the technical anchor for a team that moves fast
• The right person is as comfortable diagramming a CRM data flow as they are shipping an internal application from scratch. This role sits within the GTM Systems team and you will work closely with the Field Operations team and the System Administrators within GTM Systems
• Integrations Engineering:
• Architect and own end-to-end integrations across Salesforce, Snowflake/BigQuery, Slack, Grafana, and billing & finance systems
• Define and enforce integration patterns and API standards across the GTM stack
• Lead incident response and root-cause analysis for integration failures; drive improvements to observability and alerting
• Partner with Revenue Operations to translate business requirements into reliable, scalable technical solutions
• Evaluate and rationalize third-party connectors, middleware, and iPaaS tooling against build-vs-buy criteria
• Internal Tooling & Platform:
• Design and ship internal applications that replace SaaS point-solutions — reducing cost, consolidating workflows, and increasing team leverage
• Establish a lightweight internal development practice: code standards, CI/CD, deployment patterns, and documentation norms
• Leverage AI/LLM capabilities (APIs, agentic workflows) to accelerate internal tool development and automate repetitive operations work
• Maintain a clear deprecation roadmap tied to measurable SaaS spend reduction targets
• Architecture & Technical Leadership:
• Set the technical direction for how GTM systems share data — defining canonical data models, source-of-truth ownership, and sync strategies
• Conduct design reviews and provide architectural guidance to engineers, RevOps analysts, and technical stakeholders
• Identify and remediate technical debt proactively; advocate for engineering rigor in a primarily non-engineering organization
• We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction
• We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards
• You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro)