Senior Product Manager, SeatGeek
Payments
$130-188k
+ Equity stake
Ticketing platform for live events
Be an early applicant
Ticketing platform for live events
501-1000 employees
Be an early applicant
$130-188k
+ Equity stake
501-1000 employees
Company mission
To power a new, open entertainment industry where fans have effortless access to experiences, and team, venues, and shows have seamless access to their audiences.
Role
Who you are
- 5+ years of experience leading cross-functional teams to deliver best-in-class platform solutions for efficient development and operations
- A track record of taking initiative — you don’t wait for permission to start, and you’re comfortable making bold calls when the data (or the opportunity) demands it
- The willingness to call something a failure when it is, paired with the analytical sharpness to understand why it happened and the decisiveness to chart the path forward
- A creative, industry-savvy mindset with a strong pulse on the payments landscape and emerging trends
- The ability to break down complex technical systems into crisp, business-friendly explanations — ideally short enough to fit in a tweet
- Experience navigating and delivering complex, cross-functional initiatives across engineering, compliance, legal, risk, and operations
What the job involves
- We are looking for an experienced Product Manager (open to varying levels of experience) to join SeatGeek’s Product team to help shape and execute our product strategy and roadmap
- SeatGeek is a product-centric organization that prides itself on beating industry competitors through a superior user experience (think: not Ticketmaster). Our product culture is defined by our high quality bar, a “ship early and often” mindset, and a transparent and autonomous environment
- Lead the evolution toward a strategic, innovation-oriented payments function that consistently identifies opportunities for differentiation and long-term value
- Define the vision for the next evolution of payments tooling at SeatGeek — including B2B2C capabilities that power our clients and the fans they serve
- Work closely with compliance, legal, risk, engineering, and business partners to design systems that meet their needs, dependencies and priorities - without compromising on customer experience
- Lead coordination with external payments partners, ensuring smooth execution across features, reliability, and client commitment
- Proactively communicate updates on deliverables and outcomes to stakeholders, and be an ambassador for your product area to the product team and broader organization
- Our stack:
- Product Roadmapping: ProductBoard
- Task Management: Jira
- Experimentation: Eppo
- Dashboarding: Mixpanel, Looker, & Hex
- Code versioning: Gitlab
- Event Stream: mParticle
- Primary FE Languages: React (web), Kotlin (android), Swift (iOS)
- Scheduling/Orchestration: Airflow
- ETL: Fivetran, Python and dbt
- Data Warehouse: Redshift
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Apr 2017
$76.7m
SERIES D
Total funding: $417.8m
Company benefits
- Benefits: We provide access to high-quality health insurance coverage, ample paid time off, and a matching 401k program.
- Parental leave: Congrats on welcoming a bundle of joy into your life! We offer 16 weeks of leave in a 12-month period.
- Subscriptions: Health and wellness are incredibly important so we cover employee subscriptions to services like One Medical, Ginger.io and Headspace.
- Team events: Regular virtual team hangs & happy hours are essential, especially while we’re all working remotely. We also put our typical day-to-day work aside for company-wide hackathons 3-4 times per year.
- Ticket perk: SeatGeek employees receive a monthly ticket-purchase stipend for live events!
- Flexible work environment: Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. A WFH stipend to support your home office setup.
Company HQ
Flatiron District, New York, NY
Leadership
Jack Groetzinger
(Co-Founder & CEO)Jack is also a Founding Partner at Founder Creative. Previously, he founded Scribnia and worked as an Associate Consultant at Bain & Company.
Russell D'Souza
(Co-Founder)Previously, Russell co-founded Scribnia and worked as an Analyst at Monitor Group.
Eric Waller
(Co-Founder & CTO)Eric previously co-founded Niqos where he worked as a Web Developer for 3 years. He also served as a Web Developer at Tickerhound and as a User Experience Engineer at Amie Street.
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