Solutions Architect, Zinier

Salary not provided

JavaScript

JIRA

Confluence

JSON

Senior and Expert level

London

Remote from Europe, UK

More information about location

No-code customizable field service management software

Be an early applicant

No-code customizable field service management software

101-200 employees

B2BArtificial IntelligenceInternal toolsProductivitySaaS

Be an early applicant

Salary not provided

JavaScript

JIRA

Confluence

JSON

Senior and Expert level

London

Remote from Europe, UK

More information about location

101-200 employees

B2BArtificial IntelligenceInternal toolsProductivitySaaS

Company mission

To help field service organizations take a giant leap forward to an automated world.

Job

Company

Role

Who you are

If you’re a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer-centric solutions, we’d love to meet you
Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions
You should also bring experience working on business transformation programs where product-based solutions must be adapted and scaled to fit dynamic environments
We’re looking for people who thrive in agile, collaborative, global teams and who enjoy working with best-in-class technology to deliver meaningful impact
6–12 years of SaaS experience in professional services or client-facing roles
Proven experience in Field Service Management (required)
Background in high-growth startups with evolving product roadmaps (preferred)
Creative problem-solving skills for addressing product gaps and business challenges
Experience delivering solutions in an Agile environment
Familiarity with project management tools such as JIRA, Confluence, or equivalents
Strong technical knowledge of enterprise applications, workflows, integrations, and databases
Working knowledge of data models, JavaScript, and JSON
Exceptional communication skills in English, with the ability to engage with stakeholders across diverse levels and backgrounds
High attention to detail, reliability, and follow-through

What the job involves

Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes
Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design
Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions
Define and maintain technical implementation documentation (e.g., Low-Level Designs)
Evaluate, configure, and customize product features while ensuring integration and implementation best practices
Troubleshoot technical issues, propose solutions, and provide post-implementation support
Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology

Salary benchmarks

Our take

Over 2.7 billion people around the world work in the field, and for the most part, these people have been under-served by software automation. Zinier is setting out to change this by providing productivity software specifically designed for deskless workers.

Zinier's all-in-one automation solution allows field workers to optimize processes such as collaboration, knowledge sharing, customer experience. It is geared towards improving productivity, efficiency and communication between field workers and back office. Zinier is trusted by the likes of Community Fibre and Toshiba, which is testament to the quality of its software.

Zinier has used its significant funding to accelerate its expansion into territories such as Asia Pacific and Europe. This growth along with a number of strategic partnerships has marked Zinier out as one of the productivity software industry's most promising players.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 3 rounds)

Jan 2020

$90m

SERIES C

Mar 2019

$22m

SERIES B

Total funding: $120m

Company benefits

Hobby fund: An annual stipend to support a hobby of your choice
Z-Time: Take the day off on four Fridays every year
Workplace Flexibility: Many of us work remotely
Real-life Fun: Regular trips and in-person gatherings
Health Insurance: Premium health insurance options for you and your family
Stock Options: Generous stock options for all employees
Flexible PTO: Work hard and relax when you need to
Career Development: We're here to guide your growth from day one

Company HQ

Hayward Park, San Mateo, CA

Leadership

Andrew Wolf

(Co-Founder & CPO)

Previously Founder & CEO of A.D. Wolf Design, and was a Marketing Associate at Hennessy. Served as CEO of 9fountains, and was Creative Director of LIFT12.

Prateek Chakravarty

(CEO)

Joined Zinier in 2020 as CEO. Previously CRO at Bidgely.

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