Technical Implementation Specialist, DoubleVerify
$86-163k
This role will also be eligible for bonus/commission (as applicable) and equity
Software platform for digital media measurement and analytics
Be an early applicant
Software platform for digital media measurement and analytics
1001+ employees
Be an early applicant
$86-163k
This role will also be eligible for bonus/commission (as applicable) and equity
1001+ employees
Company mission
To build trust and transparency across the digital advertising ecosystem and help advertisers succeed.
Role
Who you are
- 5+ years of experience in technical implementation, solutions engineering, analytics, or marketing technology roles, with demonstrated ownership of complex customer deployments
- Strong expertise in digital marketing measurement, including paid media, affiliates, email, offline channels, and the nuances of view- vs click-based attribution
- Hands-on experience with multiple data collection methods, including web and app pixels, server-side tracking, webhooks, APIs, and batch file ingestion
- Deep understanding of attribution models, identity resolution, and the data dependencies required to support accurate multi-touch attribution
- Proven ability to translate high-level customer goals into detailed technical designs, implementation plans, and timelines
- Experience serving as a technical escalation point and collaborating with Product, Engineering, and Customer Success to resolve complex issues
- Excellent customer-facing communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders
- Demonstrated track record of driving process improvements, documentation standards, and operational excellence across Implementation and Support teams
- Highly organized, comfortable operating in ambiguity, and able to manage multiple high-priority workstreams simultaneously
- Bachelor’s degree in a technical, analytical, or business-related field, or equivalent practical experience
- Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!
What the job involves
- As our Technical Implementation Specialist, you'll join Rockerbox with DoubleVerify empowering marketing executives to confidently make data-driven decisions, helping brands such as Tula, Figs, and Burton with the strategic decision-making that drives growth
- Rockerbox offers a unique suite of product lines that centralize data and offer diversified measurement methodologies
- The foundation of Rockerbox's solution is data centralization
- Atop this foundation, the platform enables marketers to choose from a range of measurement methodologies, giving customers the flexibility to choose the most appropriate approach for their specific needs and questions
- Own and lead the end-to-end onboarding strategy for Rockerbox customers, ensuring a best-in-class implementation experience aligned to each customer’s measurement and business goals
- Translate customer requirements into a clear onboarding design that documents conversion tracking strategy, channel measurement approach, attribution windows, required data fields, and delivery timelines
- Serve as the technical and strategic lead on onboarding calls, guiding customers and internal Implementation teams to ensure accurate execution and on-time delivery
- Define how conversions are tracked across pixels, webhooks, batch files, APIs, and e-commerce integrations, ensuring data quality and identity resolution requirements are met
- Partner cross-functionally with Product, Engineering, and Customer Success to scope and deliver custom or non-standard implementation solutions
- Ensure onboarding decisions remain aligned with the customer’s long-term attribution, reporting, and optimization objectives
- Lead end-of-onboarding audits to validate that customer accounts are configured as designed and secure customer sign-off
- Act as the primary technical escalation point throughout onboarding and for complex customer issues post-launch
- Provide senior-level support leadership by assisting with high-impact investigations, joining customer calls, and defining clear paths to resolution
- Drive operational rigor across Implementation and Support by improving prioritization, SLA adherence, and customer communication standards
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. But with a 2021 IPO, several recent rounds of funding and new product releases, it looks set to tackle its competitors head on and stay ahead of the game.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Comprehensive Coverage: Because we want you to stay healthy.
- Pension Matching: 401(k) or country-specific contributions.
- Tuition Reimbursement: never stop learning.
- Generous Parental & Compassionate Leaves: putting families first.
- Onsite & Virtual Events & Wellness Activities: Team activities, wellness offerings, games and more!
- Flexible Lifestyle Spending Account: Gym, fitness class, self-care, or even pet care? You're covered for this and more.
- Mental Wellness Days: Take a day off for yourself.
- Global Access to Mental Health Resource: Investing in you being your best self.
- Hybrid Work Schedule: Making the most of your time.
- Peer Nominated Awards: Recognizing DV values in action.
- Seasonal Employee Appreciation Gifts: Enjoy summer treats and holiday sweets.
- Self-Directed Paid Time Off: You work hard. Enjoy it.
Company HQ
SoHo, New York, NY
Leadership
Mark Zagorski
(CEO)Mark joined the DOubleVerify team as CEO in 2020,. Prior to this, he was the CEO for Telaria and an Executive VP/Head of Nielsen Marketing Cloud for Nielsen. He also spent 7 years at eXelate as CRO and CEO.
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