Staff Product Manager, Etsy
Tax
+ equity
More information about location
1-2 days a week in office
eCommerce platform for handcrafted goods
Posted today
eCommerce platform for handcrafted goods
1001+ employees
Posted today
+ equity
More information about location
1-2 days a week in office
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 3+ years of experience leading product initiatives
- Familiar with using qualitative and quantitative data to make product decisions. You also know when and how to balance data with intuition
- Knowledge of tax platforms and/or related vendor integrations is a strong plus
- Passionate about solving real customer problems. You are an advocate for the needs of customers and work to minimize any negative impacts to the customer experience
- Natural collaborator who knows how to drive decision-making with Engineering, Product Design, and analytics
- A passionate member of the Etsy community and someone who believes in Etsy’s vision, mission and values!
What the job involves
- We are looking for a Staff Product Manager to join our Payments team and lead the engineering team focused on the end to end tax experience and compliance strategy for Etsy’s global marketplace
- The Payments team at Etsy is a large group committed to crafting and maintaining a resilient, streamlined, and scalable payments platform for buyers, sellers and Etsy globally
- Available in 52 countries, Etsy Payments enables buyers and sellers to transact in 21 currencies and offers a number of different methods to pay for items on our site
- This is a full-time position reporting to the Group Product Manager, Payments
- The Payments team is a critical group within Etsy. One of its core responsibilities is accurately collecting and remitting tax on behalf of Etsy's customers in the markets that we operate. To perform this role, Etsy also needs to collect and verify tax information from sellers while providing them with accurate tax reporting capabilities to support their tax filings
- In this role, you’ll partner with an engineering team as well as cross-functional partners to create and implement a tax compliance strategy to meet these obligations while minimizing friction for Etsy’s buyers and sellers across the marketplace
- Partner with engineering, analytics, design, and other teams (Tax, Accounting, Finance, etc) to define and prioritize the highest impact projects
- Develop, own, and manage the roadmap for the tax team
- Communicate plans and commitments to partners on an ongoing cadence
- Drive the squad's execution by collaborating closely with engineering and analytics partners, having ownership over the performance (and measurement) of the team’s product and operational experiences, including impact to the business and our customers
- Integrate analysis and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity, Equity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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