Mortgage Portfolio Manager, Financial Conduct Authority
£74.9-91k
London Salary: £82,300 to £100,000
2+ days a week in office
Financial regulation service
Be an early applicant
Financial regulation service
1001+ employees
Be an early applicant
£74.9-91k
London Salary: £82,300 to £100,000
2+ days a week in office
1001+ employees
Company mission
To enable a fair and thriving financial services market for the good of consumers and the economy.
Role
Who you are
- Extensive management experience in leading high performing teams within a fast-paced environment, with a strong record of operational excellence
- Demonstrable experience in designing and delivering effective strategies to identify and mitigate consumer harm, with the ability to influence and engage senior stakeholders
- Proven experience in either financial services, financial regulation and/or the mortgage sector
- Experienced decision maker who assesses evidence, weighs options and articulates clear, well-reasoned recommendations
- Able to handle unexpected change and professional, with the ability to adjust working style and stay effective through change and uncertainty
- Skilled at building constructive relationships, securing support from firms and trade bodies for the FCA’s conduct objectives
- Effective personal impact, able to persuade with credible arguments and challenge respectfully when needed
- Effective at managing competing priorities in a resource-constrained environment, showing persistence and focus
- Solid understanding of business models and how wider economic conditions shape firm behaviour and risks
- Committed to inclusion and respect for the diverse cultural, social and academic backgrounds across the organisation
What the job involves
- We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services
- SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition)
- The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities - through firm-specific, sector-wide and event-driven work, with a strong focus on fairness, affordability and consumer protection
- Lead a data driven, strategic portfolio approach to supervising mortgage firms, using insight and sector knowledge to improve market integrity and improve outcomes for millions of UK consumers
- Oversee case-specific investigations, stepping into complex issues decisively and making timely, clear decisions that protect consumers and promote fair markets
- Empower a diverse team to thrive by setting clear expectations, raising performance standards and creating an environment where colleagues have support, motivation and opportunities to grow
- Navigate people challenges with care and confidence, coaching colleagues through change, building capability and promoting a culture of accountability and shared results
- Contribute to the division’s leadership team by bringing a positive, collaborative outlook that enhances collective decision making and advances cross FCA initiatives
- Build trusted, long term relationships with senior stakeholders in firms and trade bodies, representing the FCA with credibility and promoting constructive engagement
- Ensure high quality delivery of Directorate wide and FCA wide priorities, bringing operational discipline, resource awareness and continuous improvement to daily work
- Promote inclusive leadership by supporting knowledge sharing, mentoring and a team culture grounded in collaboration, wellbeing and results that align with FCA values
- Experienced decision maker who assesses evidence, weighs options and articulates clear, well-reasoned recommendations
- Able to handle unexpected change and professional, with the ability to adjust working style and stay effective through change and uncertainty
- Skilled at building constructive relationships, securing support from firms and trade bodies for the FCA’s conduct objectives
- Effective personal impact, able to persuade with credible arguments and challenge respectfully when needed
- Effective at managing competing priorities in a resource-constrained environment, showing persistence and focus
- Solid understanding of business models and how wider economic conditions shape firm behaviour and risks
- Committed to inclusion and respect for the diverse cultural, social and academic backgrounds across the organisation
- This role is graded as: Manager – Regulatory
Application process
- Job advert closes: Sunday 12th April 2026 (midnight)
- CV Review/Shortlist: 14th April 2026
- Interviews: w/c 20th April 2026
- Manager Psychometric Assessment w/c 27th April 2026
- Your recruitment contact is Steve Christopher
- Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time
Our take
Developed on the back of the Financial Services Act of 2012, the Financial Conduct Authority is a regulatory body that acts as a regulator for financial firms, ensuring the integrity of the financial markets in the UK. Broadly focused on financial companies that provide consumer services, it’s governed by the Bank of England and therefore acts independently of the government.
The FCA is responsible for regulatory innovations, such as stronger customer authentication requirements, including biometric and code requirements for payments, that have clamped down on fraud and improved security for national consumers. The FCA also introduced the Anti-Money Laundering Supervision in 2017.
The organisation’s independence from government ensures its impartiality as a regulator. In the late 2010s, it set up the cryptoasset registration, a department responsible for ensuring the legality of crypto payments. This has become an important aspect of national counter terrorism measures, and exemplifies the complex and vital work that the organisation carries out.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8%
- Life assurance
- Income protection
Company HQ
Stratford Cross, London, UK
Leadership
Nikhil Rathi
(CEO)Previously the Private Secretary to UK Prime Ministers Tony Blair and Gordon Brown and was the Chief of Staff and Director of International Development at the London Stock Exchange. Studied at St Anne's College Oxford.
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