Senior People Business Partner, Relay
CA$153-178.5k
For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $170,000 CAD
Online business banking and money management
Be an early applicant
Online business banking and money management
201-500 employees
Be an early applicant
CA$153-178.5k
For candidates who demonstrate full readiness for the defined scope of the role, the typical starting salary is $170,000 CAD
201-500 employees
Company mission
To help small businesses have greater financial clarity to build health, lasting businesses.
Role
Who you are
- You have 8+ years of experience in People Business Partnering or adjacent strategic People roles, including close partnership with senior leaders or executives
- You think in systems and outcomes, not tasks or programs. You naturally look for leverage and design solutions that scale
- You operate comfortably as a strategic owner, setting direction, making tradeoffs, and being accountable for results
- You bring strong business acumen and understand how talent, performance, and leadership decisions show up in execution, retention, and results
- You are fluent in experimentation as a way of working. You know how to define a hypothesis, design a test, establish success metrics and tripwires, manage stakeholders and communication, and decide what to scale, change, or stop based on evidence
- You use data to surface risks early, test ideas, and sharpen judgment, not to decorate decisions or wait for perfect certainty
- You are comfortable holding tension and leading high-stakes conversations with clarity and empathy, including performance, role scope, and exit decisions
- You collaborate deeply and deliberately. You pressure-test ideas, align stakeholders, and evolve shared systems without operating unilaterally
- You move with urgency, follow through reliably, and take full ownership of outcomes, not just recommendations
- You’re energized by ambiguity and prefer building what’s needed next over applying what worked somewhere else
What the job involves
- Our People Team exists to build Relay into a company that high-performing, ambitious people actively choose and a place where they do career-defining work
- We’re hiring two Senior People Business Partners – one for our technical teams and one for our go-to-market/G&A teams – to help make that true at scale
- We don’t use the term “People Business Partner” the way many companies do
- Our People Business Partners operate as product managers for the people system, owning how talent, performance and impact, and leadership are designed, developed, measured, and improved in service of strategic business outcomes
- This role partners closely with Directors, VPs and select members of the executive team to design the conditions where high performers thrive: clear expectations, real ownership, fast feedback, high standards, and room to grow
- This role brings data, strategy, and strong judgment to shape teams that move quickly, raise the bar, and deliver meaningful results. This is not about maintaining programs. It’s about building an environment where great people do their best work
- Treat performance, talent, and leadership effectiveness as products with clear problem statements, success metrics, and data-informed continuous iteration
- Own the multi-quarter people strategy for your groups, setting priorities, sequencing work, and making tradeoffs to maximize business impact
- Own the systems that keep great talent performing, growing, and staying at Relay, in close partnership with Talent Acquisition and Talent Enablement
- Use experimentation as the primary mechanism for change: form hypotheses, run pilots with clear decision points, and scale what works
- Make people decisions for your groups while designing in close partnership with the People team, upholding and shaping shared standards, equity, and scalability across Relay
- Partner with Directors, VPs, and select executive leaders on org design, performance, succession, and leadership effectiveness
- Use data and context to surface risks, patterns, and leverage points before they become problems, bringing forward insights that sharpen decision-making rather than reacting after the fact
- Bring clarity to ambiguous, high-stakes decisions by framing tradeoffs, pressure-testing assumptions, and focusing leaders on where action matters most
- Influence leadership thinking by combining data, judgment, and a clear point of view to improve decision quality in moments of growth, change, or tension
- Set and reinforce clear performance standards across your groups, shaping how leaders evaluate impact, potential, and role fit
- Improve the quality and timing of talent decisions by helping leaders diagnose issues early and act with clarity rather than delay
- Bring strong judgment to the most consequential People decisions, including role scope, succession, and exits, balancing fairness, team health, and business momentum
- Contribute to how performance is assessed and discussed across Relay by identifying gaps, testing improvements, and raising the bar for consistency and rigor
Application process
- Stage 1: A 45-minute Google Meets video call with the hiring manager
- Stage 2: A 45-60 minute in person whiteboarding/collaborative problem solving session with a few members of the People Leadership Team
- Stage 3: A 45-minute Google Meets video call with a member of our leadership team
- Stage 4: A take home case study assignment and a 60 minute shareback presentation to a few members of the People Leadership Team
- Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn
Our take
Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.
This is what Relay aims to fix. It's no-fee, online banking and money management platform looks to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. And its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.
Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
58% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$32.2m
SERIES B
May 2021
$15m
SERIES A
Total funding: $51.7m
Company benefits
- Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
- Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
- Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
- Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
- Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
- Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
- Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
- Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
- Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
- Award-winning workplace: As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.
Company HQ
St. Lawrence, Toronto, ON
Leadership
Yoseph West
(Co-Founder & CEO)Yoseph has a range of experience including serving as the CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.
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