Partner Account Director, TalkTalk
Broadband, mobile & TV provider
Job no longer available
Broadband, mobile & TV provider
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To bring simple, affordable, reliable and fair connectivity to everyone.
Role
Who you are
- As the ideal candidate, you’ll be an experienced Partner Account Director within telecoms who’s accustomed to autonomy and achieving revenue targets
- A proven, credible and autonomous Partner Account Director or similar senior sales professional, within telecoms, ideally with experience of ethernet, broadband, cloud and security services, UCAAS and/or SDWAN
- The ability to showcase consistent success as an individual contributor in acquiring and developing Partner business
- Excellent negotiation skills to ensure deals conclude effectively and profitably
- Capable of establishing clear expectations with Partners and holding them to account
- Proven ability to influence and support critical relationships up to C-level
- Intellectual capability and inquisitive mindset to challenge and innovate with both internal and external stakeholders
- Demonstrable written and numerical skills to a high standard
- Willingness to travel
What the job involves
- As a Partner Account Director here at TalkTalk Business Wholesale, you’ll be responsible for managing the relationship with our most important customers, where the number of accounts you’ll manage will be limited but the potential for growth will be significant
- You’ll have an existing portfolio with tens of millions of annual revenues, which you’ll nurture and grow whilst also developing relationships with New Partners who have been identified as having strategic growth priorities, whilst being a key influencer of our Product and Commercial strategy
- The Partner account team own the commercial relationship with our Partners and are responsible for delivering the annual P&L goals and associated KPI targets
- You’ll retain and build existing and new revenue streams, whilst exceeding your allocated sales targets and achieving KPI measures, whilst developing and executing sales strategies that support the acquisition and retention of major partners in key segments
- Taking ownership of existing major relationships with Partners, you’ll negotiate compex contracts whilst ensuring alignment with our strategic business objectives and operating model
- You’ll build and develop C-level relationships to ensure strong and mutually beneficial relationships at the highest level, as well as effective internal relationships with colleagues and representing TTB/Partner sales to the CEO, COO and TTB leadership team
Our take
TalkTalk is a connectivity provider serving 4 million customers. Originally founded as a subsidiary of Carphone Warehouse, it was demerged as a standalone company in 2010. TalkTalk boasts a number of firsts in the industry; including launching free calls between its customers, providing a whole-home filtering service, and bringing WiFi 6 router technology to the UK.
In hopes of optimising the experience of its broadband customers, TalkTalk has partnered with DZS, which is a leader in access and optical edge infrastructure and cloud software solutions. TalkTalk will leverage the market-leading technologies of DZS, including DZS CloudCheck and Expresse Cloud EDGE, towards reducing call escalations, minimising equipment replacements and shortening call handling times.
In 2022, TalkTalk acquired rival SSE from Ovo Energy, in order to bolster its customer portfolio. Rumours of its own acquisition by Virgin Media O2 followed that same year, though the deal did not come to fruition. The company also agreed a partnership with Telecom Acquisitions, the manager of a number of broadband ISP brands and products, which includes TalkTalk securing the controlling stake in the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company benefits
- Company pension scheme
- Private medical insurance
- Income protection and life assurance
- We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work
- We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them)
- We run lots of wellbeing initiatives throughout the year to support your financial, physical, mental and lifestyle wellbeing
- We offer 18 weeks’ fully paid maternity leave and 4 weeks’ fully paid paternity leave when the big day arrives. The same applies for adoptive leave too. And, if you’re a grandparent, we’ll also give you a day off to spend time with your new grandchild
- You’ll get the chance to join one of our employee networks, such as Talk Pride, Women in Tech, Wellbeing or Neurodiversity communities. From arranging events like monthly coffee mornings to providing support, our communities are there for you
- We want to recognise the people that go above and beyond, and display our company values — we do that in a number of ways, from a simple thank you, to experience days
- Plus, you’ll have your birthday off, fully paid, every single year!
Company HQ
Salford, UK
Leadership
James Smith
(CEO)Previously CEO at PXC, CFO at Capricorn Energy, Director at Rothschild & Co and was the Vice President of Merrill Lynch International.
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