Senior Sales Enablement Specialist, Wolters Kluwer
More information about location
2+ days a week in office (Riverwoods, IL)
Information services and software solutions
Open for applications
Information services and software solutions
1001+ employees
Open for applications
More information about location
2+ days a week in office (Riverwoods, IL)
1001+ employees
Company mission
To empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Role
Who you are
- A BS/BA degree is required or equivalent, MA preferred
- A degree in a training, instructional design, business or sales related field is preferred
- 3-5 years sales training experience is essential. Direct sales experience, sales enablement and/or sales operations is preferred
- Strong organizational, time management and project management skills required
- Ability to execute multiple projects simultaneously without sacrificing quality
- Ability to simplify the complex and influencing without authority
- Strategic mindset; Analytical and problem-solving abilities
- Strong attention to detail and data accuracy is also required for verification of reports and data
- Experience writing instructions is required; Technical writing skills preferred
- Experience with instructional design and development is preferred
- Experience with a Sales CRM, MS Office products, and Sales Enablement platforms (SFDC, Gong, Seismic, Outreach)
- Experience facilitating training and skill development sessions- Live and virtual
- The ability to work independently, take initiative and shepherd tasks to completion
- Demonstrated ability to work well in a team environment
- Excellent communication, public speaking, and presentation skills
- Experience with training and development authoring tools (Articulate)
- Experience with Learning Management Systems (Workday)
- Proven experience managing, implementing, training sales enablement tools and platforms
What the job involves
- Design, develop and deliver comprehensive training programs for Sales Tech tools, processes, products and solutions to support the salesforce
- Ensure all new hires and existing team members are fully trained on the sales tech stack and facilitate ongoing education to support adoption and proficiency
- Assess and evaluate effectiveness of training programs and enablement materials and make needed updates to ensure data-driven improvements support the salesforce in revenue-generating activities
- Collaborate with vendor CSMs to stay up to date on latest features and functionality of existing tools and roll out updates to the sales team
- Track tool adoption and usage metrics, presenting insights to leadership to establish KPIs and recommend strategies for improvement
- Work with the larger Sales Enablement team to develop and execute impactful data-driven solutions for transforming the sales process and increasing sales velocity and conversion rates; works with team to create learning plans, courses and reporting, as needed
- Collaborate cross-functionally to audit current sales processes and identify and address gaps in sales technology
- Liase with Sales Operations to design, monitor and measure program and sales performance to demonstrate impact and ROI of enablement programming
- Develop sales playbooks that support the sales process, evaluate and update existing playbooks to ensure they reflect product, content or process changes
- Identify opportunities for and implement solutions to optimize our tech stack, as needed
- Assess training effectiveness to ensure incorporation of learned skills and techniques into work behavior
- Conducts rep knowledge, skills, and abilities assessments/evaluations as needed
- Creates sales assets in accordance with provided guidelines and maintains assets in content management tool
- Supports and reports on progress of assigned new hires and other trainees during onboarding period
- Assists in the planning, delivery and evaluation of quarterly workshops and scheduled training sessions (live and virtual) to upskill new hires and existing salesforce
- Provides additional support, as assigned
- Creates course maintenance plans, as assigned, to ensure all training courses are kept current and accurate
- Coordinates meetings and workshops when needed
- Provides monthly training reports and quarterly presentations on activity, insights, and metrics
- Performs other duties as assigned by manager
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
The company is currently focused on its 2022-2024 strategy, which is a three-year value elevation strategy aimed at accelerating expert solutions, expanding its reach, and evolving its core capabilities. After delivering on its 2019-2021 strategy (resulting in €4.8 billion in revenues in 2021 alone) Wolters Kluwer is well set to remain on its long-standing path of growth and success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Hybrid/Flexible Work Environment
Company values
- Focus on Customer Success - Customers are at the center of everything we do
- Make it Better - We're Committed to Continuous Improvement
- Aim High and Deliver - We're responsible for delivering the right results
- Work as a Team - We're stronger together
Company HQ
Alphen aan den Rijn, Netherlands
Articles
Leadership
Nancy McKinstry
(CEO & Chairman of the Executive Board, not founder)Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.
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