Sales Compensation Reporting & Analytics Manager, Twilio

$114.6-168.5k

Salary dependent on location

SQL

Tableau

Heroku

Excel

Salesforce

Senior and Expert level

Remote from US

More information about location

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

$114.6-168.5k

Salary dependent on location

SQL

Tableau

Heroku

Excel

Salesforce

Senior and Expert level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

3+ years of experience in Sales Compensation in Software / Technology industry
5+ years of professional experience in a Tableau dashboard development (Tableau Desktop and Online)
Process oriented: capable of developing high level analysis of data integrity issues
Intimate understanding of sales incentive programs
Excellence in structuring complex problems, developing solutions, and crafting recommendations concisely and effectively

Desirable

Experience in Xactly or other Sales Incentive management programs
Excellent project and program management skills
Detail oriented with strong interpersonal and communication (written and verbal) skills
Ability to quickly learn and navigate complex data models
Ability to influence and build effective working relationships with all levels of the organization

What the job involves

Join the team as Twilio’s next Sales Compensation Reporting & Analytics Manager on Twilio’s Sales Compensation team!
Twilio is looking for a Reporting and Analytics Manager to join our Sales Compensation team
You will have the responsibility of reporting, tracking and trending analysis through Tableau, Salesforce reporting, Xactly Analytics, and other Enterprise reporting tools and systems, in support of the Sales Compensation team and its operational effectiveness
Being a co-owner of these platforms and aiding in the monthly, quarterly, and other ad hoc commissions and credits reporting, you will play a critical role in the success and strategy of our Sales Compensation team
This role has high visibility, and provides detailed sales rep-related performance information to several internal Sales teams and senior Twilio Sales leadership
Translate complex data into actionable insights through the development of intuitive dashboards, reports, and visual storytelling that supports strategic business decisions
Retrieve, manipulate, analyze, and present data using effective data visualization techniques
Apply advanced SQL and ETL skills, leveraging Salesforce and Presto, Heroku or other data warehousing tools to support data mining and reporting
Use your proficiency in MS Excel, including Pivot Tables, VLookup, and other advanced functions, to support analysis and reporting needs
Utilize your expertise in Salesforce and its reporting capabilities to design custom reports, build dashboards, and optimize data flows for accurate business insights
Execute technical tasks such as rule writing, development, troubleshooting, results analysis, process improvement, and validation
Maintain a strong customer focus and apply sound business acumen to effectively balance technical and business priorities

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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