Corporate IT Manager, Conductor
$80-115k
+Annual Corporate Bonus of 10% tied to company and individual performance
More information about location
4 days a week in office
Search & content intelligence platform
Job no longer available
Search & content intelligence platform
201-500 employees
Job no longer available
$80-115k
+Annual Corporate Bonus of 10% tied to company and individual performance
More information about location
4 days a week in office
201-500 employees
Company mission
To transform marketing into a force for improving people’s lives.
Role
Who you are
- Bachelor’s degree in technology, computer science, or equivalent experience
- 8+ years of experience supporting hardware and software in an enterprise environment
- At least 2 years of demonstrated supervisory experience
- Strong knowledge of IT infrastructure, systems, and best practices
- Experience with network administration, cybersecurity, and data management
- Relevant certifications (e.g., PMP, ITIL, CISSP) are a plus
- Excellent leadership, organizational, and communication skills
- Ability to manage multiple projects and priorities in a fast-paced environment
- Strong problem-solving, critical thinking, and decision-making skills
- Great project management skills, including organization, planning, time management, and prioritization
- High level of integrity, professionalism, and service orientation
- Ability to communicate technical concepts to non-technical stakeholders
- Strong interpersonal and team management skills
- Availability for on-call support during critical incidents or emergencies
- Willingness to travel occasionally to other company sites or for professional development
What the job involves
- The IT Manager will play a crucial role in ensuring the smooth operation of our IT and computer systems, supporting our teams across three office locations in the US and internationally
- You'll lead a small team responsible for supporting global end users, managing our network, and maintaining critical enterprise applications such as Google Workspace, Slack, and Zoom
- Reporting directly to the Chief People Officer, this hands-on role involves managing IT staff, developing and implementing IT policies and procedures, and collaborating with other departments to meet organizational goals
- Supervise and lead the IT Team, including hiring, training, and performance evaluations
- Develop and implement IT strategies aligned with company goals
- Oversee the maintenance, upgrade, and administration of all IT systems, including networks, servers, databases, and software applications
- Provide comprehensive IT support, including provisioning, installation/configuration, operation, and maintenance of hardware and software
- Manage desktop support globally, assigning work, setting priorities, and identifying opportunities for process improvement
- Ensure employees have necessary technology tools (e.g., laptops, software)
- Monitor and maintain hardware and software systems, including servers, networks, and databases
- Ensure adherence to IT best practices and support compliance audits
- Manage critical apps and communication systems, including email, instant messaging, and video conferencing
- Provide user training and support
- Be on call to manage critical issues outside normal work hours
- Implement and manage data storage solutions, including cloud storage
- Maintain network security and ensure data privacy and security standards
- Coordinate the purchase, installation, and maintenance of desktop equipment, printers, and mobile devices while also maintaining inventory of assets
- Develop and manage the IT budget, ensuring cost-effective solutions
- Oversee vendor relationships and negotiate contracts
- Collaborate with senior management to align IT initiatives with business objectives
- Identify and recommend new technologies to improve business processes
- Ensure IT project completion on time and within budget
- Document and maintain internal processes and procedures SOPs
- Provide technical support and guidance to IT staff and end-users
- Ensure the availability and reliability of IT systems through proactive monitoring and maintenance
- Appropriately Handle sensitive and privileged company information
Our take
The internet is increasingly becoming a walled garden, with content and vital market intelligence hidden away on social media sites, gaming environments and apps. And with increasing regulation in the data protection space, such as GDPR, it can be harder for marketing teams to gain insight into what potential customers exist and what they want.
Conductor exists to change that. Taking advantage of the power of search ("No one ever lies to a search engine", in the words of the company's CEO and co-founder), it utilises data from search traffic to help marketing teams build more effective campaigns. Able to help optimise search results, track keyword rankings and measure performance, it has led to doubling the rate of conversions and site traffic among its customer base, which includes the likes of Citibank, athenahealth and Canon.
With a record of substantial funding and growing revenue from its customer base, Conductor is continuing to invest in its technology, making strategic acquisitions to help it expand. For instance, its acquisition of ContentKing allowed it to add real-time website auditing and monitoring to its platform, and its 2023 acquisition of Searchmetrics is aimed at accelerating its growth in Europe. As the SEO space enters a period of consolidation, it seems that Conductor is well-positioned to remain at the top of the search results.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Nov 2021
$150m
LATE VC
Oct 2017
$7m
SERIES D
Total funding: $216.6m
Company benefits
- Child Care & Parental Leave Benefits
- Health Insurance & Wellness Benefits
- Perks & Discounts
- Professional Development Benefits
- Retirement and Stock Option Benefits
- Vacation & Time Off Benefits
Company HQ
Midtown South, New York, NY
Leadership
Seth Besmertnik
(Co-Founder & CEO)Previously CEO of LinkExperts (market leader in link building for Fortune 500 brands).
Jeremy Duboys
(Founder)With a BA in Media Studies, they went onto become a Founder for many companies such as Professional Taste Printing, Prinly/All Business Cards and most recently RxGo.com/Medication Discount Card LLC.
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