Senior Priority Community Manager, Amazon

• This role is ideal for individuals who excel in transforming strategic visions into actionable plans and guiding those plans to fruition
• 5+ years of program or project management experience
• Experience leading process improvements
• Experience using data and metrics to determine and drive improvements
• Experience in complex problem solving, and working in a tight schedule environment
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Desirable

• Amazon is looking for a (Senior) Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals
• This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes
• Cross-team coordination, project management and executive presentation skills are essential
• The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion
• We are actively seeking an experienced (Senior) Program Manager with a strong background in strategic planning to lead key initiatives that align with our long-term business objectives
• In this role, you will be responsible for program strategies, including the development and execution of detailed project roadmaps
• Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges, and in devising innovative solutions to address them
• You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals
• Represent Amazon in discussions with local government, public offices, local business chapters, neighboring businesses and residential communities
• Support new operations site launches to mitigate community-impacting issues prior to opening day
• Manage and oversee various cross-functional programs, ensuring successful delivery
• Develop and refine program strategies, effectively leading and motivating teams
• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills
• Foster collaboration with internal and external partners to optimize resource allocation and project success
• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs
• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls
• Identify and mitigate risks, preventing them from escalating into major issues
• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance
• Manage and communicate project budgets effectively
• Travel domestically up to 25% of the time. Some international travel required for team planning meetings