Staff Product Designer, Function

• The ideal candidate is comfortable working through ambiguity, complex data visualization, meticulous in their attention to detail, self-motivated, resourceful, and capable of thriving in a fast-paced environment
• Experience: 6–8+ years in end-to-end product design, with at least 3 years of UI/UX design experience and 2 years of dedicated product design experience required
• Portfolio: Case studies that show your process, systems thinking, and measurable outcomes (what changed and by how much)
• Craft: Strong interaction design, information architecture, and visual polish across mobile and web; proficiency with Figma (components, variables, auto-layout, prototyping)
• Research & Data: Comfortable running studies and using product analytics/experiments to guide decisions
• Systems: Experience building/maintaining multi-brand, cross-platform design systems
• Collaboration: Excellent written/spoken comms; thrives in fast-paced, ambiguity-heavy environments
• Bias Toward Action: Demonstrated ability to take initiative, make decisions under uncertainty, and move projects forward even in the face of ambiguity. We value individuals who are self-starters and ready to act on opportunities and challenges alike
• Entrepreneurial Spirit: Strong adaptability to changing business needs with a knack for building and optimizing processes. Your entrepreneurial mindset will be crucial in navigating the dynamic landscape of our industry, ensuring our platform remains competitive and responsive to user needs
• Communication and Accountability: Strong communication skills with a proven track record of meeting tight deadlines in a fast-paced environment
• Remote Work Adaptability: Comfort with remote work environments, demonstrating the ability to stay productive and connected with the team irrespective of physical location
• Continuous Improvement: A willingness to question assumptions and a commitment to continuous improvement. Your openness to feedback and dedication to personal and professional growth will contribute significantly to our collective success

Desirable

• We are seeking a creative and passionate designer to join our team
• You will work with our product, engineering and operations teams to create exceptional, user-friendly experiences
• You'll work on a cutting-edge product that enables our members to access their health data in real-time, and you'll be challenged to make a difference in people's lives
• As an early member of our team, your contributions will play a critical role in shaping the future of our member experience as we scale from currently thousands of members to millions
• Own problems end-to-end: Frame opportunities, map journeys, and ship high-quality UI that moves metrics (activation, conversion, comprehension, retention)
• Lead research: Plan and run interviews, usability and comprehension tests; synthesize insights into decisions; partner with Data on product analytics and experiments
• Design at system level: Extend and maintain a token-based design system (Figma variables) with usage guidelines across web/mobile; ensure state coverage (empty/error/loading), motion, and accessibility
• Partner deeply with Product and Engineering: Drive prioritization, write problem statements and success criteria, and ensure crisp handoffs (specs, annotations)
• Ship, measure, iterate: Define success metrics pre-ship, review instrumentation, analyze impact, and iterate quickly
• Champion privacy & accessibility: Design with HIPAA/PHI considerations and WCAG 2.2 AA compliance; advocate for ethical UX in health
• Time zones: Core overlap 11:00–4:00 ET