Sales Strategy & Operations Manager, GlossGenius

$140-170k

+ Target equity

SQL

Tableau

Looker

Excel

Google Sheets

Salesforce

Hubspot

Outreach

Mid and Senior level

New York

More information about location

2 days a week in office

Operating system for appointment-based businesses.

Job no longer available

Operating system for appointment-based businesses.

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Job no longer available

$140-170k

+ Target equity

SQL

Tableau

Looker

Excel

Google Sheets

Salesforce

Hubspot

Outreach

Mid and Senior level

New York

More information about location

2 days a week in office

201-500 employees

B2BMarketingPaymentsCustomer serviceSaaSBeauty

Company mission

To enable business owners to reach new heights by growing their business and maximizing their income.

Job

Company

Role

Who you are

4+ years of experience in a sales strategy, sales operations, or business analysis role, preferably within a tech or SaaS environment
Proven experience with data analysis, including strong proficiency in Excel/Google Sheets (pivot tables, VLOOKUPs, advanced formulas) and business intelligence tools (e.g., Tableau, Looker)
Deep understanding of CRM software (e.g., Salesforce, HubSpot) and its role in sales reporting and forecasting
Excellent analytical and problem-solving skills, with an ability to translate complex data into clear, concise, and actionable insights
Experience with sales compensation plan design and administration preferred
Familiarity with sales engagement platforms (e.g., Outreach, SalesLoft) preferred
Experience with SQL preferred

What the job involves

As a Sales Strategy & Operations Manager, you will be a foundational member of our growing RevOps team and will directly influence the trajectory of our sales organization by providing the critical analysis, planning, and insights needed to scale effectively
You will work closely with sales leadership and the sales team to build the frameworks for annual planning, forecasting, and performance reporting that will drive our success in a rapidly evolving market
You will report to the Director of Revenue Operations
Support the annual and quarterly sales planning process, including territory design, quota setting, and market segmentation
Collaborate with sales leadership to develop and refine sales compensation plans that align with company goals
Conduct market analysis to identify new growth opportunities and competitive threats
Help define and document scalable sales processes, best practices, and playbooks
Own the sales forecasting process, working with sales managers to improve accuracy and predictability
Design, generate, and maintain key sales performance reports and dashboards for sales leadership and the broader organization
Analyze sales data to identify trends, diagnose performance issues, and provide actionable recommendations
Prepare regular business reviews and presentations that highlight key metrics, insights, and strategic recommendations
Utilize advanced analytics to uncover insights on pipeline health, sales cycle efficiency, and customer win/loss trends
Act as a key liaison between the sales team and other departments (e.g., Marketing, Finance) to ensure data alignment and smooth cross-functional collaboration
Provide ad-hoc analysis and support to sales leadership for strategic decision-making

Our take

Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. However, despite a modern facade the beauty industry lacks specialized software and still runs on generic CRMs and basic spreadsheets. Recognizing a gap in the market, GlossGenius has stepped in to provided a specialized business management platform for beauty salons, spas and studios.

With little competition in this niche, GlossGenius has swiftly captured a large market share, with triple-digit year on year revenue growth. It serves over 1000,000 businesses and has raised more than $70M.

With this funding, the company is aiming to accelerate platform development off the back of the release of consumer experience, payment and automation products. And it is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

64% employee growth in 12 months

Glassdoor (3.6)

Company

Funding (last 2 of 7 rounds)

Jul 2023

$28m

SERIES C

Sep 2022

$25m

SERIES B

Total funding: $104.9m

Company HQ

SoHo, New York, NY

Leadership

Danielle Cohen-Shohet

(Founder & CEO)

Prior to founding GLossGenius in 2015, Danielle was an Alternative investment Analyst at Goldman Sachs.

Leah Cohen-Shohet

(CBO)

Leah joined GlossGenius in 2021 as Chief Business Officer. Prior to this, she worked in Go-To-Market Strategy & Launch at Archipelago. She also spent nearly 6 years at Symphony as a Strategic Chief of Staff, Global Head oCommunity Specialist Group and EVP of Growth & Adoption.

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