Customer Optimization & Acceleration Specialist, Amazon

• We're looking for a hands-on and motivated self-starter who's passionate about working directly with customers to help adopt new business strategies and embrace cloud technologies at scale that ensure long-term customer success
• You will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for AWS customers
• You must be comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment
• BA/BS degree required or equivalent work experience
• Proficiency in Microsoft Excel with the ability to analyze large data sets, create financial models and simplify complex data

Desirable

• We are seeking an Amazon Web Services (AWS) Optimization Specialist with the business and technical acumen to collaborate across multiple business owners, in order to drive successful IT transformation and cloud adoption
• Be part of a team focused on working with customers to ensure they’re leveraging the full economic potential of AWS through cloud financial management
• As an Optimization Specialist, you will have the opportunity to engage and consult with some of the largest and fastest growing cloud customers in the world
• Cost and operational effectiveness is key to accelerating the business and technological benefits of the AWS platform
• AWS offers customers an alternative consumption model that differs from how businesses have traditionally bought IT, by focusing on paying only for what they need
• You will engage with customers’ Enterprise IT, Operations, and Finance teams to implement best practices for cloud adoption and cost savings
• This will include generating and providing recommendations on how customers can optimize their usage of AWS services, working to reengineer internal processes, and ensuring customer success on AWS
• Act as a financial advisor and collaborate with AWS account team, to build and deliver executive content (such as financial business case, ROI and TCO Analysis, cost optimization strategies)
• You will analyze large data sets, create financial models and simplify complex data to provide our customers with detailed, specific recommendations for implementing best practices for cloud adoption and cost savings
• Become the subject matter expert in all cost and commercial related aspects of the customer life-cycle
• Educate and enable customers with tools to successfully manage cloud and IT spend
• Assessing reporting and analytic needs of customers and identifying solution and approach to meet those needs
• Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations
• Manage numerous requests concurrently & strategically
• Understand and communicate billing, forecasting, and budgeting best practices