Senior Product Manager, Compass

• We are looking for a Senior Product Manager to assist in the planning, execution and delivery of our core listing and property products for agents and consumers, to aid buyers in finding the perfect home
• You should be organized and thrive while managing several concurrent, large-scale initiatives
• You have extensive full stack Product Management experience, including user-facing frontend features (both web and mobile-native) and backend data stores and services
• You are also passionate about real estate technology, enabling agent entrepreneurs, and want to solve real world customer problems
• You are able to communicate in a clear and concise manner and be comfortable interacting with your partners in design, engineering, and research, as well as executives and other stakeholder groups
• You have proven experience building consensus, establishing rationale for prioritization, and communicating roadmap status, research findings, and escalation resolutions on a regular basis
• 5-9 years experience in progressive product management roles, building and launching successful products and features, preferably with a data product-heavy focus
• Ability to effectively gather and prioritize requirements from disparate sources, going beyond user requests to get to key needs, and rationalize them across stakeholder differences
• Strong consensus and relationship-building skills, with experience marshaling resources across different functions of an organization
• Comfort with collaborating with cross-functional teams and other stakeholders in a fast-paced, agile environment
• Strong technical and data background, either from academic, engineering, or hands-on product development experience

Desirable

• The team is focused on building foundational data sets, services, and experiences to help agents quickly and easily find the information needed to best serve their clients
• Lead the full software product development lifecycle, including ideation, user research, design, development, and go-to-market, for core listings, buildings, and properties data, services, and experiences
• Create, manage, and execute a prioritized roadmap of data-heavy products that optimizes for ease of adoption, rapid execution at high quality, low cost to build and maintain, and high degree of impact for Compass agents and their clients
• Work in close collaboration with product, engineering, design, research, legal, and marketing partners to develop intuitive and value-creating user experiences
• Interview agents, sales managers, regional leads, and other stakeholders, and review customer feedback and support channels to identify, prioritize, and solve both nationwide and region-specific customer experience issues related to listing, building, and property data, to improve customer satisfaction and average weekly sessions
• Serve as the primary product team point of contact for escalations related to listing, building, and property data quality
• Oversee and iteratively evolve products, data quality mechanisms, and operational processes to maintain and improve data coverage/quality and customer satisfaction
• Prepare and present periodic progress updates to leadership and key stakeholders