Senior Sales Operations Manager, Pigment

• Bachelor’s degree or equivalent practical experience
• 5+ years of experience in B2B SaaS Revenue Operations or Sales Operations
• Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
• Experience owning or partnering closely with Deal Desk operations
• Deep expertise with Salesforce and core revenue systems
• Comfort operating in a matrixed environment, partnering with regional leadership while coordinating with a global operations function

Desirable

• As the Americas Sales Operations Lead, you'll build and scale the operational engine powering our regional Sales organization.
• Reporting to the Global Head of Revenue Operations, you’ll partner closely with Americas Sales leadership to drive strategic planning, operational excellence, and data-driven decision making across the Americas revenue funnel — while coordinating with the global Revenue Operations team to ensure alignment on systems, processes, and reporting standards
• You will own core Sales Ops initiatives for the region including territory planning, forecasting support, pipeline management,and process optimization
• This role requires a strategic operator who can balance close partnership with Americas leadership with hands-on execution in a fast-paced, high-growth SaaS environment
• Serve as a trusted right hand to the Americas GM and an active member of the GTM Americas leadership team, providing operational insight that shapes regional strategy and decision-making
• Partner with Americas Sales leadership to drive regional GTM strategy, territory design & planning, account prioritization, and performance optimization
• Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews for the Americas region
• Own and optimize sales processes and workflows (along with your cross regional counterparts), coordinating with the global GTM Systems team to ensure consistency and scalability
• Serve as the Americas voice into global sales compensation structures, incentive programs, and SPIFF strategies
• Drive adoption and standardization of Salesforce and core GTM tools within Americas, in close partnership with the global GTM Systems team