Engineering Manager, Clariti

• Proven Leadership: Minimum of 3+ years of direct people management experience in a software engineering environment. This is not a first-time management role
• Technical Expertise: 4+ years of industry experience developing SaaS-based solutions with demonstrated ability to develop cloud-based applications, combined with hands-on management experience
• Platform Development: Strong foundation in backend development and API design, with experience building scalable, maintainable systems that serve multiple clients
• Technology Stack: Demonstrable experience with our core tech stack: Ruby/Rails, React, Expo, Postgres, K8S, AWS. Deep expertise in at least one area with the ability to guide team development in others
• Coaching Acumen: Proven ability to coach and mentor engineers across all levels (junior, intermediate, senior), fostering professional development and helping build career paths
• Technical Judgment: Incredible attention to detail along with a keen sense for when enough is enough - balancing perfectionism with pragmatic delivery while guiding your team to do the same
• Execution Excellence: Strong project and team management skills. Experience running agile development processes, managing priorities, mitigating risks, and consistently delivering expected outcomes with quality
• Problem Solving: Strong analytical and problem-solving skills with excellent attention to detail and ability to work through complex technical challenges while coaching others
• Collaboration & Communication: Excellent communication skills and proven ability to collaborate effectively with technical and non-technical partners, manage ambiguity, resolve conflict, and influence technical decisions
• Strategic Thinking: Experience contributing to technical strategy, setting goals (like OKRs), and making informed decisions that balance technical trade-offs, customer value, business needs, and team development
• Growth Mindset: Self-awareness, empathy, proactive approach to feedback and self-development, and a passion for continuous learning, technical improvement, and developing others

Desirable

• Clariti is seeking an experienced Engineering Manager to lead and grow our core Launch Platform engineering team focused on building robust backend systems that power government technology solutions
• This is a player-coach role where you will not only lead, mentor, and manage a talented team of engineers (including junior, intermediate, and senior developers) but also contribute technically through hands-on coding, design reviews, and architectural input
• You'll spend a portion of your time developing software solutions alongside your team, staying current with technical challenges while building highly-modular, core systems of record from the ground up, introducing automation into complex government workflows and developing new models for interaction between governments and citizens
• Reporting to the VP of Engineering, Herman Chan you will be instrumental in driving the execution of your team, ensuring the sustainable delivery of high-quality software that delivers significant business and customer impact
• You will run a tight ship, fostering a culture of accountability, operational excellence, and continuous learning, while actively partnering with product management and other stakeholders to define strategy and achieve ambitious goals
• You will play a vital role in building both the technology and the team that supports solutions used daily by both citizens and government employees
• Manage, mentor, and foster the career growth of a diverse team of engineers (junior to senior), providing regular feedback, coaching, individual development plans, and identifying growth opportunities
• Cultivate a healthy, inclusive, and supportive team environment focused on psychological safety, growth, high performance, and delivering impactful results for business and customers
• Set clear expectations, evaluate performance effectively, and manage both high and low performance with a focus on excellence
• Act as a calming influence during times of change and uncertainty, coaching the team through complexity and ambiguity
• Independently lead your team to deliver business impact through successfully driving results on projects in support of semi-annual/annual goals
• Run efficient processes and operational cadences (sync/async), leveraging Agile methodologies to get to the right outcomes
• Drive project execution, manage priorities, remove blockers, and ensure your team delivers results across multiple impactful projects with a high standard of quality and adherence to best practices
• Own the resolution of operational issues within your sphere of responsibility, driving urgency and learning from incidents
• Actively seek out and eliminate sources of toil and technical debt, prioritizing work that leads to lower maintenance, measurable impact, and system reliability
• Lead technical and architecture sessions with your team, contributing to roadmaps and objective documents that shape our platform strategy
• Provide technical guidance and mentorship to your engineers, fostering a culture of continuous learning and best practices
• Evaluate and execute on new technologies with your team, pushing for innovation and technical excellence across our technology stack
• Champion bold and innovative technical approaches, setting audacious goals and fostering a growth mindset that encourages experimentation and adoption of new technologies
• Partner with Staff Engineers and architects to ensure alignment with overall technical strategy and company-wide technical initiatives
• Actively contribute to the codebase through design, coding, and comprehensive code reviews alongside your team, maintaining proficiency in our core technology stack (Ruby/Rails, React, Expo, Postgres, K8S, AWS)
• Provide technical guidance, lead technical design discussions, review architecture, and ensure alignment with overall technical strategy, consulting with Staff Engineers where appropriate
• Help define, track, and ensure team alignment on quarterly Objectives and Key Results (OKRs), connecting team efforts to broader company objectives and desired outcomes
• Assess and maintain a high bar for technical aptitude in new hires, contributing to technical interviewing and evaluation processes
• Push for best-practices in our technology stack and across our company, ensuring code quality, performance, and maintainability
• Guide your team in introducing automation into some of the most complex government workflows, leveraging technical expertise to solve challenging problems
• Oversee the design and implementation of backend systems that scale to support agencies and citizens across the country
• Partner with our Product team to explore new possibilities, represent Engineering perspectives, and translate business needs into technical solutions
• Build healthy partnerships with cross-functional teams (Product Management, Design, other Engineering teams), effectively influencing outcomes and technical decisions
• Communicate technical decisions and architectural choices effectively, ensuring context, understanding, and alignment across teams
• Identify new technical opportunities that have significant customer, organizational, or platform-wide impact
• Actively participate in hiring, interviewing, and assessment processes to build and retain a diverse and talented team