Growth Operations Manager, Nexford University
£50k
Challenger tech-enabled university
Open for applications
Challenger tech-enabled university
101-200 employees
Open for applications
£50k
101-200 employees
Company mission
To enable greater social and economic mobility across the world by providing learners access to high-quality, affordable, dynamic online education that prepares them for the global workplace.
Role
Who you are
- This is a high-impact role for someone who combines operational rigor with a future-focused mindset — constantly applying automation, AI, and growth hacks to optimize how we grow
- Deep technical fluency with AI-enabled sales and marketing tech stacks
- 5–8+ years in marketing ops, growth ops, or revenue performance roles
- Strong cross-functional leadership and systems optimization experience
- Solid grasp of B2C funnel metrics (CAC, LTV, ROAS, conversions)
- Experience managing or supporting inside sales/telemarketing teams
- Track record of delivering tech-enabled process and productivity improvements
- Startup or high-growth experience preferred; international exposure a plus
What the job involves
- We’re looking for a Growth Operations Manager to own the systems, processes, and performance infrastructure powering our B2C growth engine — across marketing, sales, and beyond
- This hands-on operational role drives alignment, accountability, and innovation, with a strong focus on leveraging technology and AI to improve productivity and results
- You won’t execute campaigns directly but will work closely with executive and marketing leadership to connect strategy to execution, monitor performance across markets, and ensure teams are working smarter — not just harder
- You’ll also play a key role in driving sales performance and aligning product and academic teams with growth priorities
- This is a high-impact role for someone who combines operational rigor with a future-focused mindset — constantly applying automation, AI, and growth hacks to optimize how we grow
- Lead marketing sprint planning and day-to-day operations across sales and marketing
- Use full-funnel KPIs to guide decision-making and prioritization
- Support strategy and budget planning with the CEO and marketing leads
- Identify workflow bottlenecks and implement tech-enabled process improvements
- Drive adoption of AI tools to streamline tasks and improve marketing outcomes
- Monitor daily/weekly sales performance to meet productivity and conversion targets
- Maintain tight feedback loops to optimize lead quality and conversion workflows
- Champion AI use in lead scoring, call prioritization, and sales enablement
- Serve as the operational bridge between marketing/sales and product/academic teams
- Ensure learner experience, product positioning, and delivery align with growth goals
- Lead cross-functional syncs and reviews to align priorities and surface blockers
- Help teams leverage AI and collaboration tools to boost alignment and reduce friction
- Translate strategy into detailed project plans with KPIs, owners, and timelines
- Lead high-impact commercial initiatives focused on speed and accountability
- Track progress, flag risks, and adjust execution as needed
- Support the CEO with cross-functional leadership and project execution
- Manage growth operations across global markets, balancing local execution with global consistency
- Track performance by market and coordinate cross-region growth efforts
- Evaluate and implement AI-powered tools across marketing, sales, and operations
- Identify automation opportunities in reporting, lead management, and collaboration
- Promote a culture of experimentation and tech-driven innovation
Salary benchmarks
Our take
Remote and hybrid working have undoubtedly become more common practices among many businesses globally. Nexford University is an online only end-to-end education to employment platform offering several U.S. accredited degrees and certificates, and preparing and connecting learners across the world with both local and remote jobs. After years of Universities sticking to traditional ways, edtechs like Nexford are pioneering a paradigm shift in higher education that puts learners first.
Recent funding means Nexford can plan to add more programs, such as software engineering, data science, clean energy, business analytics, digital marketing and project management to its roster. Nexford University is also looking at complementary programs to add to its offering to support students stepping into the careers in their chosen field. Still young, the University has made impressive headway with an innovative approach to education, staying fluid with the evolving work world this could mean some very exciting things for Nexford University and its graduates.
Freddie
Company Specialist at Welcome to the Jungle
Insights
57% employee growth in 12 months
Company
Funding (1 round)
Sep 2022
$8m
SERIES A
Total funding: $8m
Company benefits
- 20 days paid vacation
- 12 paid days of professional development time off, post-probation
- 50% discounted tuition on all Nexford courses for your immediate family
- 100% remote work
- Contemporary collaboration tools
- Free access to LinkedIn Learning from Day 1
Company values
- Unexpected - A revolutionary university with a startup mentality, led by an entrepreneurial team
- Credible - An exemplary faculty with 82 years’ combined experience. Licensed in the US, we’re building reputable partnerships with forward-thinking organisations
- Progressive - We're striving to transform higher education with a future-focused education model that evolves with employer demands
- Thoughtful - We aim to enable greater social and economic mobility across the world by providing learners access to high-quality, affordable education
- Bold - We stand out with a courageous attitude and a shared drive to guide learners on their journey to success: whatever their dreams may be
- Smart - First-class faculty and learning that resembles reality. We blend intelligent technology and human expertise to create an unforgettable experience
Company HQ
NoMa, Washington, DC
Leadership
Fadl Al Tarzi
(CEO)Previously CEO for SOCIALEYEZ and COO for News Group International. Also worked as Managing Partner at Magnify Ventures.
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