Executive Assistant, BuildOps

• This role requires superior organizational skills, discretion, proactive problem-solving, and the ability to anticipate and respond to the needs of a fast-moving technology executive
• 3+ years of experience supporting C-level executives, ideally in a technology or high-growth SaaS environment
• Exceptional organization, time management, and communication skills—both verbal and written
• Ability to handle confidential information with discretion and professionalism
• Strong proficiency with Google Workspace (Gmail, Calendar, Drive), Slack, and productivity/project management tools
• Ability to prioritize and execute multiple tasks under pressure and within tight deadlines
• Proactive, resourceful, and able to anticipate the CTO’s needs
• Bachelor’s degree or equivalent experience preferred

Desirable

• The Executive Assistant (EA) will provide high-level administrative and operational support to the CTO, a key member of the executive team
• The EA will ensure the CTO’s day-to-day productivity, optimize scheduling and communications, and coordinate across the technology organization and other departments
• Calendar & Schedule Management: Organize and maintain the CTO’s complex calendar. Prioritize appointments, manage internal and external meetings, and resolve scheduling conflicts with professionalism
• Communication: Act as a point of contact between the CTO and staff, partners, investors, and customers. Draft and manage correspondence, presentations, agendas, and reports
• Meeting & Event Coordination: Prepare, schedule, and track technology team meetings. Ensure all necessary materials and follow-ups are managed for product reviews, leadership huddles, and cross-functional initiatives
• Travel & Logistics: Plan and coordinate travel arrangements, itineraries, accommodations, and expense reports for the CTO. Ensure seamless execution, considering last-minute changes
• Project Support: Assist with special projects for technical, operational, and strategic initiatives, including gathering information, tracking milestones, and following up on deliverables with internal and external stakeholders
• Confidentiality & Discretion: Handle sensitive information related to technology strategy, company operations, and personnel matters with the utmost confidentiality
• Process Improvements: Identify and implement process improvements to streamline the CTO’s office and technology team operations
• Document Management: Organize, track, and file contracts, compliance forms, and other critical documents related to product, engineering, and security initiatives
• Talent Partnership: Partner with the Talent team on high-level hiring initiatives, including candidate communication, interview scheduling, and ensuring a seamless experience for executive-level candidates