Manager of Product Design, Instacart

• 6+ years of experience in digital product design
• 1-2+ years of people management experience, guiding the work of UI/UX and product designers
• Experience with building, hiring and mentoring high performing teams
• Strong understanding of product-building areas including engineering, design, analytics, and user research/insights
• Ability to thrive and effectively communicate in a fast-paced, constantly changing environment
• You love developing cohesive and scalable Design strategies that can play out across numerous channels and mediums
• You display a human-centered approach to design that’s inquisitive, strategic and empathetic
• You lead with passion and vision, and you can energize others to deliver excellent results while keeping them happy and engaged
• Reliable self-starter who can provide direction to multiple projects with minimal oversight
• Can push the team to explore new thinking and expand new interpretations of the Design brand to meet ever-changing company demands
• Friendly, supportive and collaborative
• You are comfortable and always willing to roll up your sleeves and chip in to help move a project forward—you like to move quickly and drive towards impact

Desirable

• We’re seeking a visionary leader to enhance our core customer-facing experiences, with a strong emphasis on growth-centric experiences as well as engaging ad products
• This role emphasizes B2C product innovations that engage and captivate customers, helping them start their shopping journey on Instacart
• As a Product Design Manager, you will collaborate with cross-functional leaders to define and execute strategic visions for user experiences on Instacart, crafting intuitive design solutions that also integrate seamlessly with advertising products to enrich the shopping experience
• As a people leader, you’ll manage a team of 3-5 designers and integrate your work within a broader customer experience product design org
• You'll foster an inclusive culture that prioritizes transparency and collaboration
• Your focus will be on ensuring that customer centricity is at the core of our design efforts, maintaining a high visual craft bar that intuitively meets user needs
• Success in this role means driving holistic strategy across your portfolio, while consistently delivering high-quality user experiences that drive increased engagement, user growth, and customer satisfaction
• The CoreEx team is dedicated to enhancing every aspect of the Instacart user journey, focusing on creating seamless, intuitive interactions for our customers. By crafting engaging experiences that cater to customer needs, the team plays a crucial role in driving user satisfaction and loyalty
• As a Product Design manager you will work closely with product, engineering, data science, research, and content design across the org to develop 0-1 products as well as drive quality improvements and feature enhancements for existing customer and ad experiences
• By partnering closely with research teams to transform customer insights into actionable design strategies, and working collaboratively with product and engineering teams, you will drive a comprehensive, customer-focused strategy across your portfolio