Vice President of IT and Internal AI, LaunchDarkly
$287-464k
OTE
Salary varies depending on location; Inclusive of 20% Bonus + Restricted Stock Units
Feature management for software teams
Be an early applicant
Feature management for software teams
501-1000 employees
Be an early applicant
$287-464k
OTE
Salary varies depending on location; Inclusive of 20% Bonus + Restricted Stock Units
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- Proven experience leading IT and enterprise systems in a B2B SaaS company at ~$200M+ ARR
- Experience modernizing internal systems during periods of rapid growth and operational complexity
- Strong understanding of how Finance, GTM, Product, and Engineering organizations depend on internal technology
- Demonstrated experience driving AI-enabled automation or enterprise transformation initiatives
- Clear perspective on how AI changes workflows, cost structures, and team design
- Track record of delivering tangible productivity and cost outcomes—not just deploying tools
- Strong grounding in IT operations, identity & access management, risk mitigation, and business continuity
- Experience partnering closely with Security and compliance teams
- Appreciation for the operational and reputational risk associated with enterprise systems
- Clear, confident communicator who can engage credibly with executives, technical teams, and cross-functional leaders
- Strong prioritization skills with the judgment to balance speed and rigor
- Trusted partner to the CFO, CEO, and executive leadership
- High integrity and accountability mindset
What the job involves
- LaunchDarkly is hiring a Vice President of IT & Internal AI to serve as the single accountable leader for the company’s internal technology strategy, enterprise systems, and AI-driven transformation as the business scales from ~$200M ARR toward its next phase of growth
- This role exists to ensure LaunchDarkly’s internal technology is not merely functional, but a competitive advantage—driving execution speed, productivity, resilience, and cost efficiency across the company. The VP, IT & Internal AI will elevate IT from a service-oriented function into a strategic, AI-first enablement organization that reduces friction, simplifies operations, and materially improves how work gets done
- Reporting to the CFO, this leader will own enterprise architecture, core business systems, IT operations, integrations, continuity, and internal AI initiatives. They will partner deeply with Finance, Security, Engineering, GTM, People, and the Executive Team to modernize the company’s internal technology stack while ensuring reliability, security, and scalability
- Operate IT and enterprise systems with minimal executive oversight, while maintaining CFO-level rigor and risk awareness
- Establish a clear, modern internal technology and AI strategy aligned with LaunchDarkly’s growth ambitions
- Deliver reliable, secure, and scalable systems that executives and employees trust
- Drive step-change improvements in automation, productivity, and cost efficiency through AI and simplification
- Position IT as a proactive strategic partner—not a bottleneck or reactive support function
- Build a scalable IT operating model appropriate for a $200M–$400M+ ARR SaaS company
- Own and evolve LaunchDarkly’s internal technology roadmap, enterprise architecture, and systems strategy
- Lead principled build vs. buy decisions with a long-term, AI-aware perspective
- Modernize legacy tools, workflows, and integrations to reduce complexity and technical debt
- Ensure architectural decisions scale with company growth and increasing operational sophistication
- Own day-to-day IT operations, service management, and employee technology experience
- Ensure high availability and reliability of business-critical systems
- Partner closely with Security on identity & access management, controls, compliance, and incident response
- Establish strong business continuity and disaster recovery practices appropriate for a scaling SaaS company
- Oversee the health, configuration, and integration of core enterprise systems across Finance, HR, GTM, and collaboration platforms
- Ensure data flows cleanly, securely, and reliably across systems
- Partner with Finance, Data Engineering, and Analytics to strengthen data governance and system-level integrity
- Reduce duplication, manual reconciliation, and brittle point-to-point integrations
- Serve as the executive owner of LaunchDarkly’s internal AI strategy and execution roadmap
- Identify and deliver high-impact AI use cases (agents, automation, workflow acceleration, decision support)
- Drive measurable reductions in manual work, cycle time, and operational cost
- Balance AI-driven innovation with appropriate governance, risk management, and controls
- Maintain a forward-looking perspective on how AI is reshaping enterprise software and operating models
- Act as a trusted technology partner to Finance, GTM, Product, Engineering, People, and Security
- Translate business needs into scalable, well-architected solutions
- Enable faster decision-making and execution through thoughtful systems design
- Drive alignment and outcomes through credibility, influence, and strong execution
- Lead and develop a high-performing IT organization
- Establish clear ownership, accountability, and operating rhythms
- Define and track metrics that measure IT’s impact on reliability, cost, speed, and productivity
- Build a culture that balances service excellence with transformation mindset
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
Demonstrating its value to businesses, the platform is used by the likes of IBM, Intuit and Atlassian. Recently it has seemed to focus on further scaling its growth as it develops towards being a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Co-founder, Executive Chair & CEO)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(Co-founder & CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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