Commercial Account Executive, Sprinklr
$83-138k
Salary dependent on location. Eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan
AI-native platform for Unified Customer Experience Management
Job no longer available
AI-native platform for Unified Customer Experience Management
1001+ employees
Job no longer available
$83-138k
Salary dependent on location. Eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan
1001+ employees
Company mission
To empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Role
Who you are
- You are one of the top 10% of the salespeople in your current company/division. You have a track record of being one of the best. You are someone who pursues your passions with energy and commitment. We never, ever give up
- You are incredibly smart (we are in a very fast-moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none. Every human has the potential to be amazing. Keep learning. AND we are coachable
- You’ve got 3-5 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise-wide SaaS deals. We are customer obsessed
- You’ve been successful in building relationships – Sprinklr is a best in class solution.. But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify and develop new business opportunities. We passionately, genuinely care.
- You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it
- Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical. We do the right thing always, and take extreme pride in who we are, what we build and what we do
What the job involves
- Our Commercial Sales Team is on a mission to be the best sales team there is
- Every team member is passionate about customer experience (CXM) and showing enterprise organizations how it can impact their business for the best when they have the right infrastructure
- The Commercial Account Executive is a field-based seller who will drive sales of Sprinklr core products for accounts with an annual revenue of 500M to 1B
- You will be identifying, negotiating, and closing big deals in a defined territory. You will be working with CMOs and CTOs of some of the biggest brands in the world. You will be working with them to build solutions that allow them to win. We are customer obsessed
- You will be called upon to utilize superior sales skills to develop sales opportunities and identify the necessary decision-makers and influencers of the prospective deal. We believe it is OK, be fearless
- You will listen, identify and understand clients/prospective clients' needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way. Helping others succeed makes us happy
- You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals. We passionately, genuinely care
- You are very curious and will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue
- We believe that every human has the potential to be amazing. Keep learning. AND be curious: we are constantly looking for ways to enhance knowledge of our industry, market and competitors to provide the sales edge to close business and generate revenue
- You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build, and what we do. AND, we are led by character
Our take
Sprinklr is an established CXM provider, offering a long-standing, purpose-built platform that boasts enterprise-class security, governance and privacy. It uses a suite of professional services to ensure that customers consistently find a return on their investments and reach new levels of success as a business.
There are a number of CXM software companies on the market, including Zendesk, Satmetrix and IBM Tealeaf, all offering companies the means to manage and improve customer experience via online platforms. However, Sprinklr has drawn a number of big-name corporate clients, including Microsoft, Nike, Netflix, McDonalds, Marriott and more.
The company has also garnered enormous investments over the last decade, and is now valued at $1.3B. With over 1,000 enterprises globally, including over 50% of the Fortune 100, the company is poised well to continue with its established success.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2020
$150m
CONVERTIBLE
Sep 2020
$200m
GROWTH EQUITY VC
Total funding: $578.5m
Company HQ
Hell's Kitchen, New York, NY
Leadership
Rory Read
(CEO & President)Previously, Rory was CEO of Vonage/Ericsson. Prior to that, he spent 5 years at Dell in various roles, including COO and EVP Chief Integration Officer.
Anthony Coletta
(CFO)Prior to joining Sprinklr in 2025, Anthony spent 18 years at SAP, joining in 2006 as a Senior Controller of Field Organisation & Global Functions before working his way up to the role of Chief Investor Relations Officer.
Amitabh Misra
(CTO)Amitabh previously served as the VP of Engineering, Experience Cloud at Adobe and as the CTO, Chief Architect and Head of Engineering at Snapdeal. He also Founded GoFro where he served as the CEO for 3 years.
Arun Pattabhiraman
(CMO)Previously, Arun was an Advisor at ThoughtSpot, a CGO at Freshworks, and CMO at Hotstar. He also spent nearly 7 years at InMobi in various roles, including Director of Product Marketing and CMO.
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