Senior Deal Desk Analyst, Coursera
$113-143k
Salary range dependent on candidate location. Plus bonus and RSU equity programs
More information about location
Online learning platform
Be an early applicant
Online learning platform
1001+ employees
Be an early applicant
$113-143k
Salary range dependent on candidate location. Plus bonus and RSU equity programs
More information about location
1001+ employees
Company mission
To provide life-transforming learning experiences to learners around the world.
Role
Who you are
- This role brings deep knowledge of SaaS contract models, pricing strategies, and revenue recognition, while also serving as a mentor to junior team members and a subject matter expert in QTC system enhancements
- The ideal candidate operates with a high degree of autonomy, exercises sound business judgment, and balances operational rigor with a customer-focused mindset
- 4+ years of experience in Enterprise SaaS or B2B organizations in roles such as Deal Desk, Order Management, or Pricing Strategy
- Deep understanding of revenue recognition rules (e.g., ASC 606) and ability to assess booking risk across various deal structures
- Advanced proficiency with Salesforce, CPQ systems, and sales-related tools (e.g., pricing engines, data enrichment platforms)
- Demonstrated expertise in structuring complex deals and advising on commercial terms, including Ramp, Clawback, Recontracting, and multi-year constructs
- Hands-on experience supporting pricing and discounting strategy in partnership with Sales, Finance, and Accounting, ensuring proposals align with financial goals and approval policies
- Proven ability to lead cross-functional initiatives and operate effectively in ambiguous, fast-paced environments
- Strong analytical, problem-solving, and project management skills; comfortable operating across multiple levels of abstraction
What the job involves
- The Senior Deal Desk Analyst is a strategic partner to the Sales, Finance, and Legal teams, responsible for leading complex deal structuring efforts, improving quote-to-cash (QTC) operations, and driving scalable deal governance practices
- Provide strategic guidance on complex deal structures across software, services, and renewal transactions, including implications for pricing, revenue recognition, and booking policy
- Assist with pricing and discounting strategy by partnering with Sales, Finance, and Accounting to ensure proposals are competitive, compliant, and aligned with financial targets
- Act as a subject matter expert on order management processes, ensuring deal structure aligns with operational capabilities and downstream system dependencies
- Advise Sales and GTM leaders on deal architecture options that align with both customer needs and internal financial controls
- Manage escalations for high-value or non-standard deals; drive resolution in collaboration with Finance, Legal, RevOps, and senior leadership
- Serve as a key liaison for both Direct and Channel sales teams, providing policy interpretation and creative solutions to drive deal velocity and compliance
- Act as a QTC subject matter expert (SME) in system enhancement projects, UAT, and business process reengineering initiatives
- Proactively identify recurring QTC issues and partner cross-functionally to design scalable solutions and prevent future breakdowns
- Drive documentation and process maturity across approval flows, Rules of Engagement (ROE), and quoting best practices
- Mentor junior Deal Desk and Order Management team members by reviewing output, answering day-to-day process questions, and coaching through complex scenarios
- Lead knowledge-sharing sessions and participate in onboarding of new team members
- Contribute to the long-term vision and strategy for the Deal Desk function, including initiatives to enhance scalability, efficiency, and policy adoption
Our take
Coursera was founded by Daphne Koller and Andrew Ng in 2012 with a vision of providing life-transforming learning experiences to learners around the world. It partners with universities and other educational institutions to deliver online courses to 40 million students, covering subjects like technology, business, science, and even autonomous cars.
Coursera sees itself as helping people get ready for the next wave of technological advancement. It is preparing individuals, companies, and governments to meet that challenge head-on and turn this disruption into opportunity. To help achieve this, it also has specific product offerings for the corporate market, as well as for governments and nonprofits.
The model of online courses that anyone can attend is very scalable, making Coursera appealing to investors, especially when the online education market is expected to be worth $20bn+ by 2023. Further, it received B Corp certification in February 2021, propelling its efforts to reduce barriers to high quality education.
Steph
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2020
$130m
SERIES F
Apr 2019
$103m
SERIES E
Total funding: $443.1m
Company benefits
- Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform
- We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services
- Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life
- We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work
- Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls
- Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two
- Employees earn company stock, so you can own what we build together and share in our success
Company HQ
Mountain View, CA
Leadership
Andrew Ng
(Co-Founder & Chairman)CEO of Landing AI (helping companies adopt AI). Also a Professor of Computer Science at Stanford.
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