Lead Product Manager, Headspace Health

• This is a senior product leadership role for a systems-oriented PM passionate about scaling infrastructure, driving strategic alignment, and delivering measurable business value
• Senior Product Leadership: 5+ years of experience managing complex product areas end-to-end, with a focus on systems and platforms, while being customer facing in a B2B setting
• Foundational Product Management Expertise: Mastery of prioritization, roadmapping, communication, and stakeholder influence
• Executional Excellence: Proven ability to drive programs from concept to launch across diverse functions and priorities
• Technical Acumen: Solid understanding of distributed systems, APIs, data pipelines, and platform architecture. Comfortable engaging deeply with engineering teams
• Data Fluency: Proficient in using SQL, Amplitude, Looker, or equivalent tools to inform decisions
• Strategic Stakeholder Management: Strong communication, structured thinking, and a collaborative, customer-first mindset
• Exceptional Communication Skills: Clear, concise written and verbal communicator, especially in remote-first environments
• Results Orientation: Track record of shipping product improvements with measurable impact

Desirable

• As the Lead Product Manager on the Platform team, you will define and execute the strategy behind our foundational systems that power partner-facing and internal tooling
• You’ll partner across Headspace to build scalable, resilient infrastructure that enhances the experience of our employer and health plan partners, while enabling our internal teams to serve them with excellence
• Define and Champion the B2B Platform Vision: Develop and communicate a clear, strategic product vision that supports long-term growth and partner satisfaction
• Drive Business Planning and Strategic Roadmaps: Own the roadmap for Headspace’s B2B platform, balancing short-term business needs with long-term scalability
• Deliver Cross-functional Impact: Collaborate with Engineering, Design, Commercial, Marketing, and Care Operations to define, prioritize, and launch impactful platform initiatives
• Lead Internal Tooling Innovation: Design scalable internal tools that streamline workflows for Customer Success, Sales, and Account Management
• Advance Data Infrastructure: Partner with Data Engineering and Analytics to enhance the systems that drive enterprise reporting and insights
• Resolve and Prevent Partner Escalations: Serve as the point of contact for product-related escalations, managing near-term resolutions while driving long-term improvements
• Measure What Matters: Define success metrics for platform initiatives, evaluate performance, and continuously optimize for impact