Customer Success Engineer, Qlik
AI powered data integration, quality, & analytics solutions
Be an early applicant
AI powered data integration, quality, & analytics solutions
1001+ employees
Be an early applicant
1001+ employees
Company mission
To be the best at enabling our customers to use data, analytics, and AI to create value by solving their and the world's greatest challenges.
Role
Who you are
- Industry Experience: Minimum of 6 years in a data engineering field, managing multiple customers and projects
- Proficiency implementing data integration and transformation solutions is essential, using data replication, change data capture, ELT and ETL techniques, preferably using Qlik and/or Talend technologies
- Experience with Data Quality and Governance solutions is a key advantage
- Proficiency in Data Warehouse, Data Lake and Data Lakehouse technologies
- Experience with databases (relational & NoSQL) such as DB2 and SQL Server
- Experience working with data platforms such as Snowflake, Databricks or Cloudera
- Expertise in designing and deploying complex data solutions for cloud platforms, particularly Azure, AWS or Google
- Familiarity with Linux, Networking and security a plus
- Development skills would be an advantage in any of Java, PowerShell, Python, RESTful APIs and SQL
- Understanding of DevOps processes and technologies
- Soft Skills: Strong client-facing consultative skills and creative problem-solving ability, ability to multi-task across assigned customer portfolio
- Language Skills: Fluent French, Business-level English
What the job involves
- Join us as a Customer Success Engineer at Qlik
- As a pivotal member of our team, you'll be at the forefront of empowering businesses with cutting-edge data integration, data quality, and data governance technology
- Your dynamic, customer-centric expertise in data engineering will drive meaningful outcomes for our most strategic customers, shaping the future of data engineering
- This role will be covering our French speaking customers across France, Switzerland and the rest of EMEA
- Technical Leadership: Own the customer relationship from a technical perspective, becoming a trusted advisor for the implementation and ongoing adoption of Qlik Talend Data Integration
- Innovative Projects: Work at the bleeding edge of data technology, solving significant data challenges and creating impactful outcomes
- Customer Empowerment: Help customers fully utilize their subscriptions, ensuring rapid Time-To-Value and unlocking the full potential of our software
- Collaborative Engagement: Partner closely with Customer Success Managers and other customer-facing roles, ensuring coordinated and successful customer outcomes
- Best Practices Deployment: Collaborate with customers to deploy, manage, and audit best practices, ensuring scalable and secure implementations
- Technical Workshops: Conduct technical workshops and provide product updates, empowering customers with the latest advancements
- Problem Solving: Research, investigate, and recommend solutions to data and business challenges, taking technical ownership to drive resolution. When required, help the customer analyze and troubleshoot issues
- Customer Success: Understand the customer’s objectives, and work collaboratively to create a joint Success Plan that guides them to maintain a healthy platform and successful project outcomes. Help customers derive maximum value from their investment in Qlik by identifying new opportunities for adoption
Salary benchmarks
Our take
As more organizations seek out more robust tools and capabilities to visualize and better understand data, the analytics and business intelligence market landscape has continued to grow. Qlik is a self-service BI software company that offers real-time data integration and analytics solutions.
The company’s suite of products closes the gap between data, insights, and action. With offerings including Qlik Cloud (the only cloud platform built for Active Intelligence), the company has amassed 38,000+ customers and partnerships worldwide, including Lloyds, Paypal, NHS, Sephora, UiPath, and more.
The unicorn company has continued to adapt and innovate to the changing demands of the market. It has continually released new products to cover analytics across a range of industries, unveiling new integrations for customers to use the platform on the cloud of their choice. This means that Qlik is well-positioned to see continued success and global growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (1 round)
Dec 2004
$12.5m
SERIES A
Total funding: $12.5m
Company benefits
- Top-notch employee benefits: Insurance to take care of you and your family’s financial, physical and mental well-being
- Flexible working: A truly flexible approach to working - we are big believers in the work-life balance
- Opportunities to grow: Something new to be learned every day, from our fast-paced, buzzing tech environment to a variety of on-the-job experiences
Company HQ
Upper Merion Township, King of Prussia, PA
Leadership
Mike Capone
(CEO)Current Member of the Board Of Directors at Greenphire and Dynatrace, previously Member Board Of Directors at Ellie Mae. Former COO at Medidata Solutions, and worked at ADP in a variety of roles, including Head of Product Development & Chief Information Officer.
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