Account Manager, Amazon

• A successful Senior Customer Advisor should be eager to learn and develop themselves, and be a self-starter with strong analytical and problem-solving skills
• Passionate about using technology to solve business challenges that have big customer impact
• You look around corners for ways to engage and service customers
• Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent

Desirable

• The Amazon Business team is focused on re-imagining that experience to fit the specific needs of businesses and public organizations
• B2B procurement is going through a digital transformation, and as a Senior Account Manager you will lead this change for customers with our innovative Amazon Business solution
• Your primary responsibilities will be to establish and develop relationships with a wide variety of Health customers - from the NHS and Long-Term Care to Pharmaceutical Companies - and focus on their specific requirements to drive procurement strategy while unlocking spend on Amazon
• This will include identifying new opportunities for growth, driving long-term initiatives, and building partnerships up to C-Suite level
• You will receive hands-on training and mentorship that will enable you to grow, learn, and be successful
• We will help you invent and structure new ideas, and support you on a project management journey to make a lasting impact on the way we work and delight our customers
• The candidate should be prepared to perform against goals and consistently meet targets, with a focus on delivering results for customers through solutions aligned to their business goals and outcomes
• * Develop and own relationships with Healthcare customers. Work with your team to build strategic and effective relationships at a senior level that solve customer procurement challenges
• *Lead your team in identifying industry-specific opportunities and tailor the Amazon Business approach to best serve our customers
• * Own strategic customer and territory planning. Drive accurate weekly forecast/reporting on pipeline growth and customer spend adoption
• * Advise customers on how to optimally leverage Amazon Business feature sets (100+ features)
• * Identify new product development opportunities. Collect and relay customer needs to internal Amazon teams including Product, Tech, Category management, and others to continuously innovate on behalf of customers
• * Develop and maintain internal expertise/knowledge of market trends including a comprehensive review of market drivers, cost structures, technical improvements, and competitive landscape
• * Meet or exceed targets for customers and Amazon Business