Senior Analyst, Strategic Operations & Insights, Salesforce

• 3–5+ years of experience analyzing large-scale datasets to drive operational impact and strategic initiatives
• Advanced Tableau skills, with a demonstrated ability to design complex dashboards and visualizations that make data accessible for both employees and senior executives
• Experience building and maintaining data pipelines (e.g., connecting Snowflake or similar systems of record) to support automated, accurate, and scalable reporting
• Demonstrated experience using AI tools to accelerate data aggregation, analysis, and reporting workflows
• Strong data storytelling skills — the ability to translate technical findings and complex datasets into clear, actionable recommendations for diverse audiences
• Excellent verbal and written communication skills, with experience presenting findings to stakeholders at all levels

Desirable

• The Office of Enterprise and AI Technology (OEAIT) is a high-impact team that partners directly with the President of OEAIT to drive strategy, workforce planning, enablement, and organizational transformation
• As a Senior Data Analyst, you'll be the team's analytical engine — turning complex, large-scale datasets into clear executive narratives that help leadership make bold, informed decisions
• This role sits at the intersection of technology and strategy, and the insights you generate will directly shape how OEAIT evolves its enterprise and AI capabilities
• You'll join a team that operates at the highest levels of Salesforce, where your work directly informs decisions made by senior leadership
• This is an opportunity to shape how a world-class enterprise uses data and AI to evolve — and to grow your career at the intersection of analytics, strategy, and innovation
• Uncover patterns and insights — Analyze large-scale Salesforce datasets to identify trends and surface the "so what" behind the numbers, delivering data-backed recommendations that drive action
• Build executive-ready visualizations — Design and maintain sophisticated Tableau dashboards that give employees and leaders at-a-glance clarity on business health and operational performance
• Communicate impact — Synthesize metrics into polished reports and presentations, translating technical findings into clear narratives that drive alignment and strategic decision-making
• Maintain reliable data pipelines — Build and manage connections between Salesforce systems and tools like Snowflake to ensure automated, accurate, and scalable reporting
• Accelerate analysis with AI — Leverage AI tools to streamline data aggregation, analysis, and reporting, staying ahead of emerging capabilities in a team focused on AI transformation
• Drive operational improvements — Go beyond analysis to identify process gaps, propose improvements, and act as a proactive consultant to the broader OEAIT team
• Collaborate cross-functionally — Partner with Subject Matter Experts and stakeholders across Salesforce to ensure data integrity, usability, and alignment with organizational goals