Senior Business Development Manager (Concurrent PMS), StuRents

• We're on the lookout for someone with a genuine passion for technology and a solid understanding of the property space, especially the student and residential lettings market. Having experience in this area gives you a unique advantage when connecting with potential customers. You likely already know them or can communicate with them effectively.
• You are an accomplished and experienced salesperson. You bring experience in business development from a SaaS or residential property background. You have a remarkable goal-oriented track record and are genuinely passionate about delivering results / surpassing targets, embodying a self-motivated approach.
• In your existing/previous roles, you proactively generated leads and drove sales with minimal oversight. Additionally, you excel at cross-selling and boosting revenue from existing customers. Your professional journey includes enjoying both digital and face-to-face client interactions, and you embrace the opportunity to travel across the UK where needed.
• Your learning agility and natural curiosity stand out, and you have a strong desire to keep learning. Plus, you have buckets of self-awareness and humility. You pick things up quickly, and figure things out on your own when you need to. You make it your business to know everything about your product and customers. You’ll know how to absorb unfamiliar business info and dynamic product knowledge. You actively cross-pollinate product knowledge both internally and externally.
• You're a keen and dedicated team player. You’ll love collaborating with members across various teams. Generously supporting them to get their ‘deal over the line’, so to speak. You proactively improve ways of working to help the team. Building easily repeatable practices, processes, playbooks, and frameworks. And continuously improving them to remove friction and add flow to your work, your team’s work, and your customer’s experience.
• Organised and structured, you prioritise documenting client interactions in clear yet succinct language. You comfortably articulate problems and solutions in written form, tailoring your communication style to various audiences, including the product team, engineering, and within CRM tools.
• You embody optimism, resilience and tenacity, with a healthy balance of realism. You're comfortable with ambiguity and determined to find the answers for your customers. You have warmth and social prowess that is engaging and credibly persuasive.
• You’ll have great networking experience, building relationships with and serving management teams of lettings agency customers. You have an instinctual ability to read the room and adapt your communication style to suit different situations, environments and people (including pre-planned presentations as well as written and verbal communication).
• You’ve elevated your sales commercial knowledge to business or industry commercial knowledge. You're comfortable engaging in financial aspects of your role, discussing forecasts, revenue, KPIs, metrics, pipeline, targets, opportunities, and issues succinctly with teammates in the finance team.
• You’re a strategic thinker. You tie lead generation activities to a GTM strategy. Your holistic approach involves not only executing as a sales professional but also regularly recommending business cases, forecasting, budgeting, and annual planning before executing your plans.
• You’re a rational problem solver; you construct persuasive recommendations supported by strong evidence and data, playing your own devil's advocate when needed. Bonus points if you possess excellent numeracy skills, accurately and quickly calculating prices, costs, discounts, and percentages.

Desirable

• You’ll sell Concurrent PMS, StuRents’ industry-leading Property Management Software (PMS), to student (80%) and residential (20%) lettings agencies,
• You’ll establish new networks of customers and build strong relationships on the existing ones, always remaining in touch with and abreast of the current market, the industry and your clients’ trends and changes,
• You’ll create and develop new business opportunities – (1) Prospect and proactively self-generate leads: identifying appropriate potential customers; (2) strengthen existing relationships: identifying potential synergies of appropriate existing and future products with existing customers; and (3) qualify and follow up on existing leads to deliver your targets.
• You’ll increase product and service engagement through demonstrating the relevant parts of our product to new and existing customers.
• You’ll work directly with the marketing team, developing sales collateral, event attendance plans and creating content that supports the wider go-to-market strategy.
• You’ll forecast/budget your pipeline, ensuring you communicate any material changes proactively and deliver towards agreed revenue targets.
• You’ll work closely with the customer success team to enable and support the successful onboarding of customers and maintain a great experience and journey for them.
• You’ll work cross-functionally (internally and externally - with customers, your immediate team as well as the product, finance and customer success teams).
• You’ll maintain a strong foundational pipeline (creating and maintaining customer records), forecasting, and continuously improving our CRM practices.
• You’ll regularly network and represent Concurrent PMS at industry conferences and events (in person and online), with opportunities to deliver presentations.
• You’ll gain insight - from customers - into potential future product enhancements and work with the product team to help them understand the requirements and rank them for future enhancement cycles.
• You’ll regularly collaborate with your teammates across the company in multiple teams to align and optimise efforts and share objective insights. Working together to optimise lead generation strategies, messaging, and conversion.
• Personal and professional (sales) growth enablement: Keeping yourself proactively up to date with StuRents product features, benefits and our competitive advantage (and building efficient, effective and repeatable practices to do so). Leveraging the knowledge to effectively share value propositions with potential, new and existing customers.
• You’ll track and report on your key metrics relating to outreach activities, lead generation, and conversation rates. Sharing knowledge, learnings, wisdom and insights with the team and wider company.
• And finally, we all love rolling up our sleeves to do our bit to keep StuRents an awesome place to work. You'll be a willing participant in one (or more - up to you!) of our cultural clubs, from working with our social society all the way through to coming up with your own regular culturally contributing club/initiative at StuRents.

• Apply here! If your experience seems relevant, we'll invite you to have a screening call (20 mins) for you to share a little more about your experience. Your responses will be scored by Joey (the hiring manager, our Business Development Lead) and a member of the management team* before deciding whether to invite you to a 1st-round interview.
• 1st round: interview with Joey and another member of our management team to learn a little more about you, your experience, knowledge and skills (~60 mins, remote).
• 2nd round: interview with Joey, Andrea (Head of People), and a member of the management team* to chat about your (craft and cultural) contribution in previous roles (~60 mins, in person).
• Final round: A case study challenge/presentation that you'll have the opportunity to prepare ahead of, showcasing/discussing it in an in-person interview with Joey, Andrea, Jake, and our founders: Tom and/or Michael (~60 mins).
• *Note that a member of our senior management team may be either Louisa (our Head of Growth) or Michael (one of our founders).