Senior Product Manager, Salesforce
Marketing AI Algorithms & Applications
$192.9-265.2k
Salary applicable to California applicants only
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$192.9-265.2k
Salary applicable to California applicants only
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate is a seasoned product manager with experience in SaaS/B2B Marketing analytics and data science products (relevant experience in customer segmentation, lead scoring, recommendation engines, Customer LTV, experience in LLMs & Gen AI products would be a plus)
- Product management experience: At least 7+ years of experience in product management, with a strong track record in SaaS/B2B Marketing analytics and data science products. Relevant experience in customer segmentation, lead scoring, recommendation engines, propensity modeling, and Customer Lifetime Value (LTV) metrics would be a plus
- Technical proficiency: Familiarity with data science concepts and technologies, particularly in relation to customer modeling & Martech analytics
- Business acumen: Ability to understand and translate business requirements, user needs, and executive guidance into a strategic product vision. Experience in developing and executing product strategies that align with organizational goals and user requirements. Relevant experience in developing data science products in the SaaS/B2B marketing domain is important
- Communication skills: Exceptional verbal and written communication skills, with the ability to articulate complex ideas and influence stakeholders at senior levels
- Collaborative spirit: A team player who thrives in a collaborative environment, with demonstrated experience working effectively with cross-functional teams. Strong communication and active listening skills, fostering close, trusting relationships with stakeholders
- Adaptability: Adapting to rapidly changing priorities and thriving in a fast-paced, dynamic environment. Excels in an agile environment (understanding of PgM tools like Asana, Jira would be required), consistently delivering outstanding product work under demanding deadlines. Demonstrated ability to navigate ambiguity adeptly, persuading stakeholders, and achieving consensus in a timely manner
- Bachelor’s degree in a relevant technical field such as Data Science, Engineering, Statistics, Econometrics; Master’s degree is a plus
- Relevant experience in customer segmentation, lead scoring, recommendation engines, Customer LTV, experience in LLMs & Gen AI products would be a plus
- Experience in AI/ML product development (i.e., predictive models, recommendation engines) in SaaS/B2B marketing domain
What the job involves
- Marketing AI/ML Algorithms and Applications is the driving force behind some of the latest AI innovations in support of Salesforce Marketing
- We are the decision intelligence team that identifies untapped value from our vast marketing data by building state of the art AI/ML algorithms, generating critical insights, and developing analytics applications and tools that enable Marketers and Marketing leadership to make decisions
- We are truly at the heart of the Salesforce Data + AI + CRM vision, and collaborate across various Product, Marketing, Sales, and Technology teams to deliver our innovations
- We are looking for a talented Senior Product Manager to help shape and build the future of Customer Modeling products
- Product strategy: Develop a deep understanding of business requirements, user needs, and leadership/C-level guidance to drive the strategic direction of Customer Modeling AI products
- Product development: Lead the end-to-end product development lifecycle, ensuring alignment with organizational goals and user requirements. Collaborate with data scientists, engineers, and cross-product teams to establish and articulate a strategic product vision. Develop comprehensive product documentation and maintain roadmaps to guide future user experiences
- Cross-functional collaboration: Work effectively with stakeholders across departments, including marketing, sales, product and engineering, to ensure seamless product integrations and go-to-market strategies. Act as the key liaison ensuring x-team alignment in delivering exceptional AI products
- Continuous improvement: Stay abreast of emerging business needs and technologies, and industry best practices to drive continuous improvement and innovation in Customer Modeling products. Own various user forums and channels, integrating feedback from our users and stakeholders in our product backlogs and roadmaps
- Data-driven decision-making: Utilize a variety of metrics (KPIs) to monitor product performance, identify areas for improvement, and make informed decisions to optimize product success
- Project management: Effectively manage project timelines to ensure timely delivery of high-quality products within scope
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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