Operations Project Analyst, Descartes Underwriting
Offers bonus
Parametric insurance for climate, cyber & emerging risks
Job no longer available
Parametric insurance for climate, cyber & emerging risks
201-500 employees
Job no longer available
Offers bonus
201-500 employees
Company mission
To help companies and communities build resilience in a world at risk.
Role
Who you are
- Graduated from a Business or Engineering school
- 2 to 5 years of significant experience (post graduation) with Salesforce reporting and dashboards
- In depth understanding of Salesforce data structures and objects (e.g., Accounts, Opportunities, Leads, Contacts) and Custom objects
- Very good knowledge of implementation and maintenance system customizations, including page layouts, lighting record page, workflow rules, validation rules, and flows
- SQL mastery
- Knowledge of deployment best practices (for instance as development - stagging - production environments , bugfix process , etc.)
- Familiarity with Salesforce APIs, Apex and tools to bulk import or export data (e.g. data loader, Salesforce inspector) is a plus
- Strong analytical and problem-solving skills
- Professional English (written, spoken)
- Excellent communication and collaboration skills
- Curiosity, and eagerness to learn more about the insurance industry
- Results oriented, high energy, with the ability to work in a dynamic and multi-cultural environment
- Excellent team player with an entrepreneurial mindset and value of diversity
- Strong desire to learn and commitment to the organization’s mission
What the job involves
- Descartes Underwriting is seeking an Operations Project Analyst to join our Operations Team
- Our Operations Team underpins every aspect of Descartes Underwriting and Descartes Insurance activity, ensuring that our business processes run smoothly and efficiently from lead generation all the way to accounting flows and claims payments
- In an environment where the Salesforce platform plays a critical role in our daily operations, the Operations Project Team implements, maintains and runs business tools that help our business logic
- Joining us means getting hands-on experience with impactful projects, collaborating across departments and countries, gaining in-depth understanding of complex insurance proceedings, and being part of a team that’s always looking for ways to improve and innovate while maintaining accuracy, compliance, and a positive experience for policyholders
- You will be in close and effective cooperation with all business units and play a vital role in the following activities:
- Assist in the execution, and monitoring of projects related to the Operating platform (mostly related to Salesforce projects and the other tools supported by the Operations Project Team)
- Contribute to the evolution, configuration and customization of Salesforce and other tools related to Salesforce to adjust our growing business. For instance, run the necessary configurations in order to book a new product
- Craft new flows and implement work flows to support Salesforce users and automate their work. For instance, provide a workflow on Salesforce to help our Claims team to book claims
- Support user acceptance testing (UAT) and the deployment of new Salesforce features and functionalities, support the technical development team (DSD) to create automated UAT
- Provide initial user support to all Salesforce users (Sales, Ops, Finance, CIO office, DSD, ...) to make them autonomous on their Salesforce task
- Contribute to the creation of training materials, to support the deployment of solutions in our teams across the world and to ensure a deep understanding of Salesforce functionality and best practices
- Adhere to development, deployment and maintenance best practices
- With other development teams within Descartes, contribute and comment design document before starting project impacting data model or API
- Support the development of data quality monitoring and improvement initiatives
- Develop and maintain reports and dashboards in Salesforce and potentially other BI tools to provide stakeholders with key operational metrics that drive informed decision-making and improved efficiency
- Create data visualizations using tools like BI, or Salesforce reports
- Ensure data accuracy and integrity across all platforms in collaboration with other data stakeholders through a robust internal control framework
- Create and maintain clear and concise technical tools documentation
Application process
- Step 1: HR Interview with our Talent Recruiter
- Step 2: In person technical project and case study
- Step 3: In person team interview to meet the team and discover our offices
Our take
The corporate insurance market is undergoing a momentous shift driven by a changing climate, the growing impact of natural catastrophes, and a rise in emerging risks. Climate change has become a real risk to businesses - one nature report, for example, found that the US alone could lose over $500 billion across 22 sectors if rising global temperature predictions materialise. The need for effective corporate insurance has never been higher.
Descartes Underwriting is looking to revolutionise how we approach insurance. Taking on one of the insurance industry’s traditional methods - catastrophe (CAT) risk modelling - Descartes is leveraging new data sources and fusing them with a host of AI algorithms. This provides what it describes as a “product offering which covers the full spectrum of natural catastrophes and emerging risk exposures.” Its AI-driven parametric insurance model is highly disruptive, and has proven highly successful - just a few years after its founding, Descartes had already become the leading InsurTech player worldwide.
Following major funding, Descartes is looking to scale up its approach to corporate and public entity risk exposures, growing its technology platform, expanding into new lines of business and targeting larger deals. With an existing client base spanning hundreds of corporations including a host of Fortune 500 companies, Descartes looks set for big things in the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
56% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2022
$120m
SERIES B
Sep 2020
$18.5m
SERIES A
Total funding: $140.9m
Company HQ
Plaine-Monceau, Paris, France
Leadership
Tanguy Touffut
(Co-Founder & CEO)Previously Global Head of Parametric Insurance at AXA Corporate Solutions, then CEO of AXA Global Parametrics.
Sebastien Piguet
(Co-Founder & Chief Underwriting Officer)Previously Head of On-Demand Insurance Products at AXA Global Parametrics.
Kevin Dedieu
(Co-Founder & Chief Scientific Officer)Previously a Senior Consultant at MPG Partners. Also a visiting lecturer at École Polytechnique.
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