Senior Sales Compensation Analyst, Cyera

• The ideal candidate is highly analytical, detail-oriented, and experienced in administering complex compensation plans within CaptivateIQ
• They are proactive, organized, and comfortable working with sensitive compensation data
• They can balance recurring operational responsibilities with ad hoc requests, investigations, and cross-functional support
• This person should be comfortable owning a portfolio of compensation plans while also supporting broader team initiatives, including reporting, controls, documentation, process improvement, and CaptivateIQ optimization
• 3+ years of hands-on CaptivateIQ experience is required
• 5+ years of experience in sales compensation, finance, revenue operations, sales operations, payroll, or a related analytical role
• Experience administering compensation plans, validating payouts, building compensation logic, and researching commission-related inquiries
• Strong Excel or Google Sheets skills, including formulas, lookups, pivot tables, and data validation
• Experience working with large data sets and performing detailed reconciliations
• Strong analytical, problem-solving, and organizational skills
• High attention to detail and commitment to accuracy
• Ability to manage multiple priorities and deadlines, especially during month-end, quarter-end, and year-end cycles
• Strong written and verbal communication skills including drafting compensation plan documents
• Ability to explain compensation calculations and policies clearly to non-technical audiences
• Comfortable working cross-functionally with stakeholders across Sales, Finance, Payroll, RevOps, HR, and leadership

Desirable

• We are seeking a detail-oriented and analytical Sr. Sales Compensation Analyst to join our Sales Compensation team
• This role will support the administration, validation, reporting, and ongoing management of sales compensation programs across a growing revenue organization
• The Sr. Sales Compensation Analyst will play a key role in ensuring accurate and timely commission processing, maintaining compensation plans in CaptivateIQ, resolving compensation inquiries, supporting reporting, and partnering cross-functionally with Sales, Finance, Payroll, RevOps, HR, and leadership
• This is a highly visible role that requires strong analytical skills, excellent attention to detail, hands-on CaptivateIQ experience, sound judgment, and the ability to operate in a fast-paced environment with multiple compensation plans, teams, and stakeholders
• Administer assigned sales compensation plans in CaptivateIQ, including but not limited to SE and SE Leadership, Channel and Channel Leadership, Overlay, MBO-based plans, and other special incentive programs
• Support monthly and quarterly commission processing, including payout validation, audit checks, and reconciliation
• Maintain and update compensation rules, plan logic, participant data, crediting, quotas, hierarchies, and payout calculations within CaptivateIQ
• Review and validate commissionable data, including bookings, attainment, crediting, splits, hierarchy assignments, quotas, and plan eligibility
• Investigate and resolve compensation inquiries, disputes, and exceptions in a timely and professional manner
• Partner with Sales, Finance, Payroll, RevOps, HR, and Sales Leadership to research and resolve compensation-related issues
• Support the issuance, tracking, and documentation of compensation plans
• Maintain accurate documentation of plan rules, processes, exceptions, approvals, and standard operating procedures
• Assist with compensation reporting, including payout summaries, attainment reporting, inquiry tracking, and ad hoc analysis
• Identify process improvements, automation opportunities, and control enhancements within the compensation process
• Provide backup support across other compensation plan areas and assist with cross-training to improve team coverage
• Support annual and mid-year compensation plan rollouts, plan testing, and communication efforts
• Success in This Role Looks Like:
• Commission payouts are accurate, timely, and well-supported
• CaptivateIQ plans, rules, participant data, and calculations are maintained accurately
• Compensation inquiries are researched and resolved efficiently
• Assigned plans are clearly documented and consistently administered
• Exceptions, disputes, and approvals are tracked appropriately
• Cross-functional partners have confidence in compensation data and processes