Senior Associate of Business Operations & Strategy, Hinge Health

• The ideal candidate has had a mix of both strategy and operations project experience. Start-up experience is a plus, but not a must as we look for individuals who can thrive in ambiguity
• We are looking for an individual who can see the "big picture" but is also willing to roll up their sleeves to help us continuously improve
• Systems thinker: Highly analytical, able to break down a problem. Builds robust models / frameworks aimed at solving problems
• Project Management: Able to manage multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met
• Prioritization: Able to execute on projects within prescribed timelines in an environment with competing demands
• Change management: Able to influence stakeholders to affect process change. Thoughtful approach from planning to monitoring
• Data Integrity: Able to assess and ensure quality of data needed for analysis (excel)
• Decision making: Makes high-quality and timely decisions
• 2+ years of experience working in Business Operations within a Professional Services organization
• Advanced Excel experience (Pivot Tables, Hlookups, Vlookups)
• Ability to conduct analysis of complex data and translate the results into actionable deliverables, messages, and presentations

Desirable

• We're looking for an individual who can drive both strategic deliverables within projects and operational excellence on each key project
• This team’s mission is to drive key strategic initiatives at Hinge Health, with the focus on developing company strategy, operations transformation, and program management of key cross-functional strategic initiatives
• Example project areas include:
• New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
• Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)
• Business outcome management
• Scaling and transforming operations
• Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives
• Operations: Contribute to error-free and efficient day to day execution by directly taking on, documenting, and continuously improving tools and processes across various teams as needed
• Strategic Initiatives Management: Ensure key strategic projects (e.g. launching a new product) stay on track by leading on key deliverables: encourage cross-functional coordination, provide visibility into key metrics, and ensure required buy-in is in place, including executives