AI Safety Lead, Spring Health
$200.8-245k
+ Stock Options
2-3 days a week in office (2 Embarcadero Ctr, CA)
Personalised mental healthcare
Job no longer available
Personalised mental healthcare
1001+ employees
Job no longer available
$200.8-245k
+ Stock Options
2-3 days a week in office (2 Embarcadero Ctr, CA)
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 10+ yrs building and shipping production ML/AI systems; 3+ yrs in a formal AI/ML safety, security, or compliance roleDeep knowledge of Generative AI (LLMs, diffusion), recommender and ranking algorithms, and their failure modes
- Hands-on expertise with:
- Responsible-AI toolkits (e.g., Fairlearn, OpenAI Eval frameworks, LlamaGuard)
- Robustness & red-team testing, adversarial ML, privacy-enhancing techniques
- Distributed training / serving stacks (PyTorch, JAX, Ray, K8s, Triton)
- Demonstrated experience providing technical leadership to teams of 5–15 engineers with experience in delivery execution, mentoring, and hiring support
- Excellent written & verbal communication; able to brief executives and regulators
- Demonstrated success translating EU AI Act or comparable regulation into technical controls and audit artifacts
- Prior experience with safety evaluations for multimodal or RLHF systems
- (preferred) Master’s or PhD in CS, ML, Statistics, or a related discipline
- (preferred) Contributor to relevant open-source safety or fairness projects
- (preferred) Experience participating in NIST, IEEE, or BSI AI standards working group
What the job involves
- Reporting to the VP of Clinical Products, the AI Safety Lead will be responsible for the design, delivery, and operationalisation of a state-of-the-art, mental health clinical safety function and platform for Spring Health’s various products
- This is a full time, hybrid position that is based out of San Francisco, CA
- Define and continuously update our AI Safety Plan inclusive of regulatory frameworks such as the EU AI Act, U.S. Executive Order 14110, NIST AI RMF 1.0, ISO/IEC 42001 requirements, and others
- Establish and enforce fairness, bias, and explainability standard
- Build monitoring pipelines for drift, harmful content, disparate impact, and other vectors of inequity
- Architect safe-by-design ML systems (LLM guardrails, retrieval-augmented generation, ranking pipelines)
- Lead design reviews, threat-modeling, and red-team exercises
- Define and own key risk indicators (KRIs) and SLOs for safety
- Partner with Clinical, Legal, Privacy, Security, and Product to translate regulation into engineering requirements
- Represent Spring Health in external standards bodies and audits
- What success looks like in this role:
- All high-risk AI services/products documented and compliance-mapped; coverage by automated safety tests; Safety SLOs integrated into CI/CD
- Successful third-party audit and/or public disclosures demonstrating conformance to relevant AI standards and/or higher internal standards
- LLM guardrails + rec-sys filters shipped to prod, Automated fairness tests run in CI/CD
- Safety SLOs defined and met by the entire engineering team
- Spring Health recognized in at least one industry forum for published case study on mental-health AI safety
- Spring Health recognized in at least one academic forum on mental-health AI safety
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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