Staff Database Engineer, ServiceNow

• Extensive hands-on experience with MariaDB and PostgreSQL in production environments
• Strong understanding of database internals, indexing strategies, replication, and failover mechanisms
• Proficiency in SQL performance tuning and query optimization
• Experience with backup/restore strategies, disaster recovery planning, and data migration
• Familiarity with monitoring tools (e.g., Prometheus, Grafana, pg_stat_statements)
• Fluent in German and English (written and verbal)
• Ability to travel to our customer site in Germany
• Ability to be on-call if required
• Due to the nature of the role and regulatory requirements for this role, only candidates who are German or EU citizens can be considered

Desirable

• We’re hiring a Staff Product Service Engineer with deep expertise in MariaDB and PostgreSQL to support, optimize, and scale our database-backed services.
• This role is pivotal in ensuring high availability, performance, and reliability across customer-facing platforms and internal systems
• Serve as the technical engineer for database operations, focusing on MariaDB and PostgreSQL environments
• Diagnose and resolve complex production issues related to database performance, replication, and availability
• Collaborate with product and engineering teams to design scalable data architectures and service integrations
• Automate routine database maintenance tasks and contribute to infrastructure-as-code initiatives
• Implement monitoring, alerting, and backup strategies aligned with SLAs and compliance requirements
• Provide guidance on schema design, query optimization, and data lifecycle management
• Mentor junior engineers and contribute to service reliability best practices