Senior Technical Product Manager, Wolters Kluwer
UpToDate Patient Solutions - Healthcare Technology
$85.6-149.4k
This role is eligible for Bonus
Under 10% travel required
2+ days a week in office
AI-powered solutions for professionals
Open for applications
AI-powered solutions for professionals
1001+ employees
Open for applications
$85.6-149.4k
This role is eligible for Bonus
Under 10% travel required
2+ days a week in office
1001+ employees
Company mission
To help customers make critical decisions every day by providing expert solutions tha to combine deep domain knowledge with technology.
Role
Who you are
- 4+ years of product management experience, ideally in healthcare technology, data platforms, or analytics
- Strong understanding of data modeling, data integration, and analytics tools
- Proven ability to translate technical concepts into business value
- Experience with patient engagement solutions, voice and conversational design, accessibility, and/or AI-enabled healthcare solutions is a plus
- Excellent communication, collaboration, and stakeholder management skills
- Bachelor’s degree in a technical or healthcare-related field; advanced degree preferred
What the job involves
- At Wolters Kluwer Health, the UpToDate suite helps millions of clinicians and patients make better decisions every day. In this Senior Technical Product Manager role, you will deliver patient engagement and outreach solutions that leverage UpToDate’s evidence-based content, trusted brand, and expanding AI capabilities
- Our ideal candidate brings a consumer mindset to healthcare by designing for improving health outcomes – not just functionality. This role drives success for a subset of Patient products by defining horizon-based roadmaps, integrating responsible AI capabilities, and adding value in product enhancements that promote adoption, clinical impact, and revenue
- As an individual contributor within the Patient product team, you will partner closely with cross-functional stakeholders to validate problems, design solutions, manage lifecycle, and deliver secure, compliant, and scalable products
- Given that these solutions often reach patients through their providers’ technology, you will support diverse forms of delivery (e.g., EMR integrations, API, MCP). In addition, as a lead for a digital outreach product, you will build and test patient-facing campaigns that use AI voice technology and multimodal communications
- Lead product roadmap for a cohort of Patient products and tools, aligning with customer value, regulatory constraints, and platform and division-level strategy
- Identify and deliver AI-enabled capabilities that are anchored to client outcomes (e.g., content acceleration, conversational experiences, workflow automation)
- Track regulatory, market, and technology trends impacting Patient solutions, proactively assessing product impact and informing roadmap adjustments
- Own the end-to-end product lifecycle—from opportunity sizing and estimation, to release planning, acceptance, and post-launch iteration
- Gather, validate, and translate requirements into clear guidance for product development teams to support timely deployment and adoption
- Embed security and compliance into product design and operations (e.g., HIPAA/PHI handling, accessibility, messaging compliance for outreach)
- Build and test AI-assisted voice and digital outreach campaigns that meet client specifications and compliance requirements
- Partner with Customer Success to support successful campaign execution and reporting. Gather client feedback to inform use cases and value drivers
- Partner with Product Marketing, Implementation, and Customer Success to plan launches—from early adopter to general availability—ensuring product readiness
- Contribute to product launches and releases by developing documentation, demos, FAQs. For early adopters, deliver client-facing presentations, support onboarding, and gather feedback to inform post-MVP roadmap and product scaling
- Act as a product evangelist for UpToDate Patient tools, internally and externally, to drive adoption and value realization
- Provide peer leadership and mentoring; elevate product management practices
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Alphen aan den Rijn, Netherlands
Leadership
Nancy McKinstry
(CEO & Chairman of the Executive Board, not founder)Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.
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